Research & Insight

Vendor Management

How to Get Ready for HIPAA

Outsourcing Center, Kathleen Goolsby, Senior Writer

From the moment of his 1999 signature approving two-thirds of the proposed HIPAA regulations, President Clinton tossed the healthcare industry a hot potato. So now the industry is forced to start changing the way it was doing business.

Business Risk

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The biggest risks for businesses are they take too long to change, they do the wrong thing or they don’t do their job well, says Michel Janssen, chief operating officer of the Outsourcing Center. Outsourcing can mitigate much of that business risk by sharing the risks as well as the gains with the outsourcing supplier. Outsourcing supplies you with someone who is totally focused on your success, continues Janssen.

Defusing Capital Risk

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Last month Bill Gates, the chairman of Microsoft, was giving a presentation to stock analysts when the ground shook. No, it wasn’t the power of the newest version of Microsoft Office he was displaying. At that moment Seattle, Washington was hit by a massive earthquake which caused billions of dollars in property damage.\x0d\x0a\x0d\x0aProperty owners prescient enough to have purchased earthquake insurance are now rebuilding with the funds they received from their insurance policies. The insurance companies have enough cash on hand to pay off their policy holders because they know how to underwrite risk.

Capital Risk

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing means never having to buy the stuff yourself. Or even know what to buy.\x0d\x0aOne of the major benefits of outsourcing is the vendor makes sizable capital investment in assets that buyers need but do not want to purchase. Making the wrong decision can be very costly. So is the job of keeping up in a changing world.

The Current Challenges of eProcurement

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

In the current real world of eProcurement, linking the computer systems of buyer and suppliers is just one of the challenges facing eProcurement. Getting employees to use the procurement tools already in place is another. And reengineering the process is a third. Overcoming these difficulties -which are widely agreed upon as inhibiting the ongoing development of eProcurement – is the focus of a dedicated procurement outsourcing team at PricewaterhouseCoopers (PwC)’s Business Process Outsourcing group.

Road Warriors

Chris Pryer, Business Writer

Few assets owned and maintained by the government illicit as much passion from taxpayers as the condition of paved roads. But even as the need for more and wider thoroughfares goes largely ignored due to shrinking budgets and changing political climates, state and local governments across the nation also are finding it increasingly difficult to maintain preexisting transportation infrastructure. And it doesn’t stop there. The management of buildings, building-maintenance equipment, real estate, vehicles, office equipment, etc., is becoming a burden governments are discovering is more than they can bear. As a remedy, many are turning to asset management outsourcing.

Achieving High Performance

Chris Pryer, Business Writer

Today roads, and the maintenance they require, are as important as the vehicles that traverse them. And if you’ve paid any attention to today’s news — or your daily commute to work — you are probably aware that roads, like much of America’s infrastructure, are literally going to pot. Local streets, county and state roads and highways, even the nation’s mighty interstates — they are all crumbling under the sheer weight and volume of our ultra-mobile society. State and local governments are hamstrung with the challenge of meeting other fiscal responsibilities (mainly social services) that have greater priority, as well as funding much-needed street and road maintenance and expansion. These projects take a lot of time — and money. To save both, governments are looking to the private sector to do the job of maintaining streets and roads.

Preparing for an RFP

Dr. Wendell Jones

This article summarizes some of the key considerations in the next phase. The goals of this phase are to develop a detailed analysis so you can determine the current costs for the function you are planning to outsource, analyze the risks, and prepare an RFP.

Twilight Time

Outsourcing Center, Kathleen Goolsby, Senior Writer

The rumormongers and journalists who quickly pen sensational bad-news headlines would have you believe that Exchanges and B2B Marketplaces (last year’s newest Internet darlings) all failed and died practically overnight. They pronounce judgments on why it happened: the hype made businesses adapt the model before it was proven; many companies were not willing or able yet to handle the internal processes that go with the technology of such an extended, networked enterprise; buyers didn’t venture beyond their already established list of suppliers, and even that the procurement folks didn’t coordinate with the planning/administrative folks in many companies.

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