Pricing Archives

Drexel Deepens Its Impact

Outsourcing Center, Kathleen Goolsby, Senior Writer

As the world increasingly becomes defined by technology, Drexel University (DU) is committed to driving innovation and being a leader in technological advancements. Drexel stays in the headlines, having created a number of nationwide firsts. In November 2000, its 62-acre campus became the first major 100% wireless university in the U.S. Other firsts include distribution of speech recognition software to all students and staff, the nation’s first online techno-MBA and an online affinity bank. DU students and faculty have access to a wide array of information technology (IT) resources and support services.

The Seven Deadly Negotiating Sins

Brad L. Peterson, Partner, Mayer Brown LLP

An outsourcing negotiation is a complex endeavor, with interwoven financial, technical, performance, people, and legal issues. However, after boiling it all down, there are seven very common mistakes both vendors and customers make in negotiating outsourcing contracts. This article will help you spot those mistakes. Then you can correct them in your own negotiating team and exploit them in the other side’s negotiation.

Beyond our Shining Seas

Outsourcing Center, Kathleen Goolsby, Senior Writer

To succeed in the United States, you have to do everything right from A – M. But to go international, you have to do everything right from A – Z. A lot of factors come into play that are not present in a domestic market, says David Cisneros, sales and marketing manager for Western Export Services, Inc.

How to Preserve Outsourcing Relations in the Midst of a Merger

Joyce Ahlering

When two companies merge, a flurry of negotiation begins. Often watching from the sidelines are clients whose outsourcing relationships can be hacked away in no time by the acquiring company’s executive sword. How can you salvage outsourcing relationships in the midst of a merger?

Just What the Doctor Ordered

Outsourcing Center, Kathleen Goolsby, Senior Writer

As healthcare professionals strive to focus on their core competencies and become more efficient and cost-effective, they turn to outsourcing as a solution. Buenaventura Medical Group (BMG), a 50-doctor, multi-specialty group with five locations and 100,000 patients, made that decision five years ago. In efforts to stay ahead of their competition, they realized that printing and mailing their patient statements was sorely in need of process improvement.

IT Takes a Seat

Chris Pryer, Business Writer

Managing the infrastructure of information technology is critical to federal government agencies. The maintenance and operation of tens of thousands of desktop computers, the software that drives them and the networks that connect them 24 hours a day, seven days a week, can be likened to the proverbial millstone tied around the neck of government agencies. Outsourcing the management of these computer seats often can combat this drain on resources, saving both time and money.

Buyer Beware

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Buyer Beware: Nine Ways to Protect Your Interests – Outsourcing experts have seen the good, the bad and the ugly. Here are nine rules of the road to increase the odds of outsourcing success.

The Whole Kit and Caboodle

Outsourcing Center, Kathleen Goolsby, Senior Writer

The Whole Kit and Caboodle – In round figures, the outsourcing contract between the U.S. Treasury and its supplier, Wang Government Services (a Getronics company) will be over $100 million over the life of the ten-year contract. Like the old kit and caboodle American saying, Treasury omitted nothing – it has outsourced the management of its entire infrastructure.

Deciding What to Outsource

Dr. Wendell Jones

Outsourcing relationships have a better chance for success if they have an internal champion who believes in the cause. Find out what you need to know.

Five Tips for Vendors

George Atis, Chairman, Outsourcing and Technology practice groups, McMillan Binch LLP

George Atis provides some pointers for vendors that should go a long way towards impressing buyers and expediting the closure of a deal.

Research & Insight

Pricing

The Seven Deadly Negotiating Sins

How to Preserve Outsourcing Relations in the Midst of a Merger

Just What the Doctor Ordered

IT Takes a Seat

Buyer Beware

The Whole Kit and Caboodle

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