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Research & Insight

Retail & e-commerce

How Ecommerce Outsourcing Specialist Can Boost Your Business

Jagdev Singh

Providing high-quality customer support is essential to the success of any online business. Hiring outside firms is the best approach for many Internet businesses worldwide to ensure their customers receive the most excellent possible care. E-commerce outsourcing boosts your company’s revenue stream in a variety of ways as it expands. Before working with a provider, you need …

Top 5 Reasons Why Retail Businesses Should Consider Outsourced HR Support

Jagdev Singh

Strong HR support is essential in the fast-paced retail industry, where meeting consumer expectations, optimizing operations, and maintaining compliance are top priorities. HR responsibilities, which include compliance monitoring and hiring, are essential to the efficient operation of retail companies. Retailers, however, frequently need help with the choice of whether to outsource or handle HR internally. …

Key Benefits of Outsourcing Ecommerce Customer Service

Jagdev Singh

In the ever-changing world of online shopping, providing excellent customer service is essential to success. In order to effectively fulfill the demands of their consumers, businesses are continuously looking for inventive ways to meet their ever-increasing need for seamless service and quick replies. An approach that has gained popularity recently is outsourcing customer care for …

Top 5 Reasons Why Retail Businesses Should Consider Outsourced HR Support

Jagdev Singh

Strong HR support is essential in the fast-paced retail industry, where meeting consumer expectations, optimizing operations, and maintaining compliance are top priorities. HR responsibilities, which include compliance monitoring and hiring, are essential to the efficient operation of retail companies. Retailers, however, frequently need help with the choice of whether to outsource or handle HR internally. …

How Retail Outsourcing Can Improve Your Company’s Efficiency

Jagdev Singh

Companies deal with a wide range of issues, from improving customer experience to inventory management. In light of this complexity, a growing number of businesses are using retail outsourcing as a calculated move to improve productivity and streamline processes. This article delves into the realm of retail outsource, examining its diverse aspects and revealing how …

Why ConAgra Foods Decided to Outsource HR Analytics After Doing It In house

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

This is the second article in a series on how companies are using Big Data to gain critical business insights. ConAgra Foods, a food maker based in Omaha, Nebraska, started its journey to using predictive analysis in an incremental way. The company, whose brands include Healthy Choice, Banquet, Orville Redenbacher’s, Marie Callender’s and Chef Boyardee, …

Big Data Trends: New Uses, New Challenges, New Solutions

Outsourcing Center, Patti Putnicki, Business Writer

It’s hard to find a business enabler that’s evolving as quickly as big data analytics. Big data trends are on the minds of business owners everywhere. This undisputed darling of the loyalty program and retail world has now infiltrated nearly every industry, from transportation and healthcare to insurance and supply chain management. It’s the catalyst …

Transforming Supply Chain Management with RFID

Outsourcing Center, Karthik Nagendra, Business Writer

Some years ago, Radio Frequency Identification (RFID) was going to bring supply chain management to the next level. Retailers like Target, Metro Cash & Carry and Walmart adopted it, only to discover that there were several challenges. Integration with SCM was one—tracking everything down to the last part/unit using RFID was turning out to not …

Mobility Shifting the Wave from Brand-centric to Customer-centric Retailing

Outsourcing Center, Karthik Nagendra, Business Writer

Two things are of key importance in the retail industry today: margins and customer loyalty. While better sourcing, operational efficiencies and market penetration can check margins, the answers to improving loyalty or even maintaining them are complex. Retailers are increasingly being forced towards tactical solutions, rewarding customers with “money-off” deals. Much of the concept of …

“Let’s Go Shopping:” New Mobility Strategies Entice Consumers Back Into Physical Stores

Outsourcing Center, Patti Putnicki, Business Writer

Why go to a store when you can purchase online? Thanks to innovative mobility strategies, consumers will soon have plenty of reasons. Instead of focusing efforts on lackluster mCommerce, retailers are now looking at mobility solutions as a means to enhance their customers’ in-store experiences, drive loyalty and increase per basket sales. “We’re seeing the …

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