Part 2: A Diamond In The Rough
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Alfonso Montiel of EDS shares practical steps to prepare a procurement outsourcing strategy.
Research & Insight
Function
Human Resources
Part 1: A Diamond In The Rough
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Procurement outsourcing is a strategic decision requiring serious consideration. In Part 1 of a three-part series, Tracey Hinkle of EDS discusses the key points to ponder.
When Transaction Engines Aren’t the Key to BPO Gains
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Transactions engines rev up value in HR outsourcing. Will they work as well with other BPO processes? Peter Bendor-Samuel looks at the workings of transaction engines in the finance and accounting space.
Deciding What to Keep and What to Outsource in an HR Transaction
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The conservative BMO Financial Group found it had to adapt to the brave new world of banking. BMO outsourced all its HR transaction processes to Exult so it could concentrate on strategic HR issues. That was the easy part. Deciding what to outsource was difficult, so BMO sought help from Everest.
IDC Report Finds Canadian Executives Desire to Team With Providers for Shared Outcomes
Outsourcing Center, Bruce McCracken, Business Writer
Canadian companies want change but they can’t do it fast enough themselves. Selecting an outsourcing partner willing to shoulder some of the risk can, according to an IDC report sponsored by Accenture. Read about the newest trend in outsourcing there.
Launching the World’s Largest Employee Portal
Outsourcing Center, Kathleen Goolsby, Senior Writer
When you’re planning a project with the largest size and scale in the world, there can be no better strategy than outsourcing. That’s what GM did in order to eliminate risks and ensure success when it built mySocrates, the largest employee portal on the planet.
Deloitte Study Discovers 75 Percent of Global Financial Institutions Plan to Outsource Offshore
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Intense competition and a weak economy are forcing financial institutions to radically alter the way they do business. A new Deloitte Research study of global leaders discovered 75 percent are outsourcing offshore to save as much as 50 percent. Analyst Chris Gentle details how this trend is developing.
Converting the Managers Makes Self-Service HR Work
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
BASF employees like self-serve HR. But getting the managers to use the system was another matter. When they did, they finally had time to tackle strategic tasks.
Can you Overdose on Outsourcing?
Outsourcing Center, Kathleen Goolsby, Senior Writer
How can you ensure your outsourcing service provider effectively interfaces with all your other vendors? We looked at proactive and reactive maneuvers to ensure all suppliers work together to meet the buyer’s objectives.
Four Early Steps to Outsourcing Success for In-House Counsel
Stacy Schultz, Attorney, O'Melveny & Myers
Although it’s best to retain outside counsel with outsourcing expertise, Attorney Stacy Schultz of O’Melveny & Myers explains the unique issues that buyers’ corporate in-house lawyers need to know before becoming involved in constructing an outsourcing contract.