Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Application service providers (ASP) arrived en masse on the outsourcing scene last year and then proceeded to solidify their place in the marketplace. That was the major happening in the outsourcing world in 2000, according to Dean Davison, vice president at Meta Group, an IT advisory and research firm in Stanford, Connecticut…
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
From 1992 to 1994, many major corporations signed 10-year outsourcing contracts. The end of the tunnel is in sight, but now, the world is much different with the rise of the Internet. Robert Zahler, a partner with Shaw Pittman in Washington, D.C., says many of these buyers are beginning to gear up and decide what to do in this new business environment. They are wrestling with the choice of renegotiating with their current suppliers or putting the contract out for a competitive bid…
Outsourcing Center, Kathleen Goolsby, Senior Writer
Application Service Providers (ASPs) attracted more attention than anything else in outsourcing in 2000. Kirk Krappe, senior vice president of products and markets for Corio, Inc., one of the industry’s pioneers and leading ASPs, predicts even more incredible growth in this arena for 2001.(outsourcing, asp)
Jessica Goepfert of IDC
International Data Corporation (IDC) in Framingham, Massachusetts completed a year-end study to determine the breadth of knowledge about application service providers. Half the executives interviewed had heard of the term ASP but only 6 percent had a detailed knowledge of what an application service provider does, reports Jessica Goepfert, senior ASP analyst for IDC.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
If you are a salaried employee in the Netherlands, there’s a 50-50 chance that Pink Roccade produces your paycheck. If we are one day late, there’s a big economic problem, says Hans Kateman, communication manager for Pink Roccade, an IT outsourcing supplier in Apeldoorn, the Netherlands.
Raymond Angus
Research on the Deployment/Hosting and Integration of Business Critical Information Systems through Applications Service Providers (ASPs) by Professor Wendy Currie has borne out well the value of numbers. The focus of her study covers essentially Europe and the famed Silicon Valley in the U.S., but soon the research will expand into Australia. She defines her work as an overall view of the development of the ASP industry…
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Swart, the president of Intell-a-Pro, Inc., a business process outsourcing (BPO) firm based in Amelia, Ohio, feels tools now becoming available on the Net will allow companies to reduce labor intensive areas in their business processes…
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
When midnight hits on December 31, Netizens will have sent 2.2 trillion email messages. That’s because 97 percent of Internet users correspond by email, according to IDC. Back in 1998, a long time ago measuring by Web time, U.S. citizens sent seven email messages to every letter that required first class postage, according to Nua. The number has to be bigger today, given the runaway popularity of email by wireless phone, personal digital assistants and Blackberries in addition to the old-fashioned way of using your computer. (outsourcing)
Outsourcing Center, Kathleen Goolsby, Senior Writer
How to Select an ASP Supplier… The path a buyer should take in selecting an ASP depends on the buyer’s intent for use of the outsourced application. Adam Braunstein, Senior Research Analyst with the Robert Frances Group, explains that the buyer could use an ASP to host a full-blown integrated application set, or it could use an ASP as an automation tool for a simple application that doesn’t need to pull information from external systems. Despite the intended use of the application, Braunstein, suggests there are crucial characteristics to seek in an ASP supplier.
George Kimball
Application service providers (ASP’s) promise to make all this go away. Rather than pay large license fees and hire swarms of consultants, companies may rent the software, or buy applications by the drink, paying so much per user, per month. Applications will be delivered to the desktop, over the Internet. Just pay the money, and someone else will buy, install, connect and configure everything. The allure is plain, and has aroused interest in the marketplace, and from service providers, including well-financed startups, as well as such stalwarts as Intel and Oracle. The appeal is especially strong to new and smaller companies, who can adopt standard functions from popular packages more easily than larger, long-established organizations.
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