Outsourcing Center, Karthik Nagendra, Business Writer
What are the top outsourcing success factors? Completely new challenges are surfacing. CIOs are being forced to consider Big Data, Analytics, Cloud, Virtualization, and Social and Mobile technologies to deliver business value. Customers are changing. Gen X is being replaced by an information hungry, mobile Gen Y. With rapid change, demand for flexibility and the …
Outsourcing Center, Patti Putnicki, Business Writer
Before cloud, mobility was in its infancy—a means of obtaining email, calendar and contacts on the go. People who relied on desktop computers for communication were unchained. For salespeople, this was awesome. But, for the rest of us, the business apps we needed required too much processing power to travel with us. Then, along came …
Outsourcing Center, Patti Putnicki, Business Writer
Admit it. We all loved getting emails on our Blackberries when mobility first burst on the scene. And back in the day (maybe four years ago), most of us thought of our smartphones as portable computer Mini Me’s, giving us things like mobile banking, mCommerce and a means to book a reservation or check for …
Outsourcing Center, Samuel Crow, Senior Business Writer
Part of the charm of cloud computing for many corporate leaders is its seemingly simple set up: sign on the dotted line, flip a switch, and the service is up and running. But taking that first step too lightly can lead to complex and costly problems down the road for cloud buyers – that is, …
Outsourcing Center, Patti Putnicki, Business Writer
There’s a rumor circulating in Europe, igniting fear and paranoia among businesses and consumers alike: Big Brother is alive and well and living in a U.S.-based cloud. That is, cloud data privacy is in jeopardy. Allow us to explain. Two European companies announced the creation of the first fully European “Database-as-a-Service” cloud offering – one …
Outsourcing Center, Patti Putnicki, Business Writer
If information technology outsourcing (ITO) were a movie, cloud, analytics and mobility would be the headliners. Although this trendsetting triad is having a dramatic impact on how services are consumed and how companies operate, a number of other significant trends are emerging in the information technology outsourcing space. This article focuses on those unsung heroes …
Outsourcing Center, Patti Putnicki, Business Writer
In the world of IT, Cloud has been the media darling, taking center stage in every conversation and publication. While it’s true that Cloud is a major trend in and of itself, its adoption has caused a domino effect in the industry as a whole. The advent of utility-based pricing, in combination with a more …
Outsourcing Center, Staff Writer
Enterprise IT and compliance groups agree on one thing for certain: their cloud environments could use some work on the security front. Less than half of the 1,018 IT security practitioners and enterprise compliance officers surveyed by the Ponemon Institute, which conducts independent research on privacy, data protection and information security policy, believe their organizations …
Outsourcing Center, Patti Putnicki, Business Writer
If you were ranking the most talked-about topics of the year, Cloud Computing would probably rank pretty high. But, in most cases, that talk hasn’t translated into a groundswell of action. According to a recent Alsbridge eSeminar survey, one of the stumbling blocks appears to be the initial planning – namely creating a viable Cloud …
Outsourcing Center, Kathleen Goolsby, Senior Writer
Buyers of outsourced services want their service providers to invest in technologies that bring continual improvement to the outsourced processes. Providers want to invest only where it is also beneficial to their margins in the long run. Therein lies a conflict. Are there reliable predictors of a buyer’s intent for a long-term, mutually beneficial relationship …
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