e-commerce | Outsourcing Center

An Outsourcing Relationship In Motion

Raymond Angus

In the everyday world of Ecommerce, selective awareness can be a disconcerting challenge to businesses presenting themselves, or their wares, via a website on the Internet. BUT…the truth of it is, this affords any company the opportunity to distance itself from the legions of other sites on the Internet! This is the belief of Jon Pierre Francia, CEO of Mov’n Pictures, Inc. based in Pleasant Grove, Utah. His company (MPI) specializes in animation, film and video for a client list that includes some of the largest advertising agencies in the world…

Changes in Accountability for eBusiness and Internet Initiatives

Outsourcing Center, Kathleen Goolsby, Senior Writer

To be held accountable means one is subject to certain obligations. In the world of outsourcing, both buyers and suppliers must take preventive measures to ensure an equitable and successful relationship. For the buyer, this means structuring an effective contract that details a broad range of ways in which the supplier will be held accountable. These include audit and benchmarking rights, user surveys and disaster recovery plans. There are termination rights and the right to sue afterward as well as service levels and their related credits or penalties. And, of course, the contract describes various legal remedies in the event of failure……

E-voking E-commerce E-mmediately

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Companies today realize that if they want to stay in business they will have to enter the e-commerce fray. Specifically, they must embrace Internet Protocol (IP) based technologies. If you want to be in business, you need to be in e-business, says Elena Christopher, senior analyst at Gartner DataQuest in Egham, England…….

The Long Arm of the Law

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Ecommerce between customer and buyer can be tricky. But the degree of difficulty increases when those two partners reside in different countries. If there’s an ocean of difference between the laws of the two nations, the transaction must adhere to the stricter set of regulations…..

A Gifted Outsourcing Relationship

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Today the company, now called Send.com, has 20 different product lines, ranging from cigars to cars. The company partners with local specialty retailers to fill its orders and deliver its gifts. Like a winemaker mixing a champagne cuvee, Send.com has merged e-commerce with old-fashioned retail…

Web Watch Dogs

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

It’s 4 a.m. Do you know if your Web site’s working? If the Web site resides on a NaviSite server, you can leave the worrying to them. If one of its experienced trouble-shooters notices that something is not quite right with a Web server, the employee explores the problem and fixes it before it affects Web performance…. (outsourcing)

The Importance of Infrastructure: When Going Down Can Mean Going Under

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Internet businesses depend on their Web sites being available when their customers are. Downtime is expensive because a customer that clicks away can be lost forever. When a Web site is down, an ecommerce company loses revenue, brand recognition and customers, notes Tom Jones, CEO of StrataSource, a Fremont, California BPO provider…

ERP Ties All Systems Together

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The two Brits were lured by the siren call of the constant sunshine. Bahad and his partner started Dataforce Corporation in 1993 as a marketing vehicle for their Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) consultancy…

➤

Let’s talk more

Consult Form

"*" indicates required fields