Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
IDC
Canadian IT Value Proposition Appealing to American Buyers | Article
Canada tops the list of offshore options for American companies outsourcing their IT. That’s because price is not the only consideration.
How Should HR Departments Gain Access to Technology? | Article
IDC’s Marc Pramuk says access to technology is driving HRO. Companies are assembling more comprehensive outsourcing initiatives to get more for their technology dollar.
IDC Report Finds Canadian Executives Outsource For Business Change | Article
An Accenture-sponsored IDC study discovered cost was now not the major factor in deciding to outsource. Canadian firms cited business transformation as the overwhelming reason.
IDC Study | Article
Outsourcing used to be about cost, capital and cash flow. Today, outsourcing is about strategy and execution. So says a just released study by IDC and Cap Gemini Ernst & Young.
HR Outsourcing Revenues Grew 65 Percent In 2001 | Article
IDC reports HR BPO outsourcing revenues grew 65 percent last year. (That’s not a typo.) Read why.
What Happened to LeapSource? | Article
What Happened to LeapSource? – With $65 million in its checkbook, LeapSource opened it doors in September, 1999. The pure play business process outsourcing (BPO) provider closed those doors in March, 2001.\x0d\x0aWhat happened? And what does it mean for BPO outsourcing?
What Does an ASP Do? Let Me Count The Ways | Article
International Data Corporation (IDC) in Framingham, Massachusetts completed a year-end study to determine the breadth of knowledge about application service providers. Half the executives interviewed had heard of the term ASP but only 6 percent had a detailed knowledge of what an application service provider does, reports Jessica Goepfert, senior ASP analyst for IDC.