Research & Insight

Research & Insight

learning

Tough Economic Times Ratchet Up Need for Investing in Employee and Leadership Development Services

Outsourcing Center, Kathleen Goolsby, Senior Writer

Learn why employee and leadership development programs are a top priority at successful companies – especially in tough economic times – the difficult questions CEOs and business owners must consider surrounding performance management, and the role an HR organization must play in ensuring that learning and development initiatives connect with the success of the business.

Convergys Study: Companies Don’t Have Workforce Agility and It’s Costing Them Plenty

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

A Convergys-sponsored study on workforce agility discovered many companies are overspending as much as 10 percent through things like excessive headcount and inappropriate training. And they could add another 10 percent to the bottom line if they hired the right people. Bonnie Tichman explains.

Trust Nobody; Train Everybody

Outsourcing Center, Kathleen Goolsby, Senior Writer

Serious legal consequences can result from employees’ lack of awareness of new procedures for privacy and security issues due to HIPAA. But implementing the policies and educating employees is costly and requires expertise. One outsourcer, however, has a unique, low-cost, highly effective solution that you need to know about.

Storehouse of Knowledge

Outsourcing Center, Kathleen Goolsby, Senior Writer

ELearning is more than applying technology to the learning process. If done effectively, it changes several business processes, and outsourcing is the best catalyst for those changes.

Skill Building Minus the Frustration

Jerri L. Ledford, Business Writer

As little as five years ago, when you needed to train employees, there were three basic options for doing it-sit the employee down with a video, partner that employee with a more experienced employee, or put a group of them in front of an instructor. Those weren’t terrible ways to train employees, but they weren’t the most effective.\x0d\x0aToday, the Internet gives training new meaning, new interaction and new power by leveraging the flexibility of e-Learning.

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