Ben Trowbridge Innovator of the Year
Ben Trowbridge, EY Global Cybersecurity Managed Services Leader was awarded the 2019 Innovator of the…
managed services
Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Forces of Change Shaping Outsourcing Solutions | Article
Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking…
Outsourcing Experts Discuss New Flexible Pricing Models | Article
Outsourcing Center assembled a panel of industry experts to discuss the changes in outsourcing contracts…
A Small Business Competitive Advantage: Outsourced Finance and Accounting Solution | Article
A lot of small business owners are great at their business but not at handling their finance and accounting processes. This causes them to make poor decisions that could sink their business. Here’s a flexible outsourced solution for this process, and it’s totally geared to small businesses.
Study Reveals Key Factors in Decisions for Early Renewal of Outsourcing Contracts | Article
Why do some buyers decide to renew their outsourcing contracts early before the term expires? Outsourcing Center studied 92 relationships to identify the drivers for early renewals. The study also revealed top qualities of providers appreciated by buyers in early-renewal deals.
The Plus Factor–Exceeding Critical Demands and Reducing Risks through Managed Business Services | Article
Managed services for document life cycles, mailing and distribution processes, and events planning and support can be just solutions to reduce costs–or they can have significant value-add benefits if the outsourcing provider takes a partnering approach. Read what a difference this approach made for The Coca-Cola Company and the Atlanta airport.
The Impact of Collaboration in BPO for Print Services | Article
Managing the North American marketing-related print collateral needs of Unilever’s 400 brands in more than 100 countries is an enormous task. Outsourcing printing needs is not the same as outsourcing procurement, especially where it may impact creativity in marketing. Unilever turned to a managed-services provider with a collaborative approach. The results have been stellar.
Infocrossing Introduces Managed Application Services, Providing Four Key Business Benefits to Buyers | Article
After repeated requests from its clients, Infocrossing expanded its Enterprise Application Services to include Managed Application Services (MAS), a cross-platform suite that includes all aspects of ERP application outsourcing. We married best practices around infrastructure capabilities with our PeopleSoft and JD Edwards ERP expertise, explains Jim Turner, Director of Managed Application Services.
Trends Highlight Changes in the Way Companies Will Do IT Outsourcing in 2007 | Article
IT outsourcing is no longer a commodity. Here’s a run-down of recent trends demonstrating IT outsourcing is becoming integral to top-line growth. Read about new business models, new functions being outsourced, and other changes that will impact ITO deals next year.