negotiation Archives

Valuing Terms in Outsourcing Contracts

Brad L. Peterson, Partner, Mayer Brown LLP

If you are an outsourcing customer, outsourcing contracts are like a three-legged stool. Their value depends on what you agree to buy, what you agree to pay and the terms. Although the agreement and the other contract terms are often

Five "Gotchas" When Negotiating an Outsourcing Agreement

David Mitchell, Senior Consultant

While reducing cost is typically the primary benefit of outsourcing, you also want outsourcing agreements that allow you to realize your immediate and long-term delivery needs, provide contract flexibility and ensure that you receive maximum value for the money you

Seven Action Areas to Strengthen an Outsourcing Relationship

Outsourcing Center, Kathleen Goolsby, Senior Writer

An outsourcing provider’s quality of services and the achievement of the agreed-upon mutually beneficial objectives are essential to success. But there are additional actions that service providers and buyers can take to boost the return on investment and increase the

How a Well-Planned Outsourcing Transition Weathered a Changing Economy and Vendor Challenges

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

There are always unanticipated challenges in even the most well-thought-out transition. This relationship faced two major ones. First, a software vendor tried to extract $300,000 from Dell Services by forcing it to pay a licensing fee. Then, the global recession

How Outsourcing Buyers Get Comfortable with Giving up Process Control

Outsourcing Center, Kathleen Goolsby, Senior Writer

Giving up control over the outsourced process is a basic principle in how outsourcing works, but many buyers find it difficult to do this at the outset of a relationship. An Outsourcing Center study looked at the factors that cause

Changes in Outsourcing Will Impact the Way Buyers Make Decisions in 2009

Outsourcing Center, Kathleen Goolsby, Senior Writer

Companies are facing new considerations in their decision making at different points in the life cycle of outsourcing. Pricing models, controllability of offshored work, managing outsourcing relationships, and a new source of value creation will impact decisions in 2009. But

Four Early Steps to Outsourcing Success for In-House Counsel

Stacy Schultz, Attorney, O'Melveny & Myers

Although it's best to retain outside counsel with outsourcing expertise, Attorney Stacy Schultz of O'Melveny & Myers explains the unique issues that buyers' corporate in-house lawyers need to know before becoming involved in constructing an outsourcing contract.

How I Learned to Stop Worrying and Love Outsourcing Negotiations

Michael E.C. Moss, Gordon & Glickson LLC

Ask anyone how long it takes to negotiate an outsourcing deal, and the answer will likely be the same: much too long. In fact, some would say, the outsourcing will take at least as long to negotiate as you have

The Seven Deadly Negotiating Sins

Brad L. Peterson, Partner, Mayer Brown LLP

An outsourcing negotiation is a complex endeavor, with interwoven financial, technical, performance, people, and legal issues. However, after boiling it all down, there are seven very common mistakes both vendors and customers make in negotiating outsourcing contracts. This article will

Industries

Services

Cybersecurity

Shared Services

Industry

Services

Cybersecurity

Shared Services

Research & Insight

negotiation

How a Well-Planned Outsourcing Transition Weathered a Changing Economy and Vendor Challenges

Four Early Steps to Outsourcing Success for In-House Counsel

The Seven Deadly Negotiating Sins

Industries

Services

Industry

Services

Cybersecurity

Go to standard quote

Exclusive Enterprise Assistance

For Enterprise and large teams only

Only takes 1 minute to complete the form