Trading Up – Outsourced EDI | Article
When its electronic data interchange administrator left, a manufacturer chose to outsource this function rather than replace him. Here’s why the company discovered the ROI of outsourcing was big.
Author Archive for John Harney, Business Writer
May 1, 2006 | 0 comments | Read More
Full Service BPO Takes a Leasehold in Commercial Real Estate | Article
After it acquired Mailboxes Etc., UPS wanted to expand quickly without diminishing its customer service. It turned to an outsourcer who could handle a variety of processes to open 500 new stores a year. The result: Colliers International was able to open stores in 30 percent less time.
July 1, 2005 | 0 comments | Read More
Suppliers Fly Up the Value Chain for Airplane Manufacturers | Article
Aerospace original equipment manufacturers (OEMs) are driving multiple aspects of plane manufacture up the supply chain to suppliers that can perform those tasks better and cheaper.
June 1, 2005 | 0 comments | Read More
The US Government’s IT Challenge | Article
Among other factors, obsolete IT systems and an aging work force are driving government agencies to outsource more.
May 1, 2005 | 0 comments | Read More
How Outsourcing Email Management Helps Financial Services Companies | Article
Email has become a ubiquitous form of business communication. Financial services firms have to protect the security of these communication because of the sensitive data they contain. Outsourcing email management is the answer.
April 1, 2005 | 0 comments | Read More
New Market Factors Driving an Outsourcing Staple–Contract Manufacturing | Article
Original equipment manufacturers have been using contract manufacturers for years. Today high tech product life cycles have become so short that building plants and hiring specialized staff is no longer economic for OEMs. Contract manufacturing is still the answer.
February 1, 2005 | 0 comments | Read More
Why the Healthcare Industry Is Now Outsourcing CRM | Article
Retailers have been outsourcing CRM for years. Now competitive pressures in healthcare are causing both payers and providers to outsource this process.
August 1, 2004 | 2 comments | Read More
The Impact of Consolidation in Human Resources Outsourcing | Article
What buyers need to know about the wave of consolidation among HR suppliers.
May 1, 2004 | 0 comments | Read More
HR Outsourcing: Where It Needs To Go | Article
Gartner says 85 percent of American companies will have outsourced some portion of HR by next year. Here’s what’s happening in this dynamic sector of BPO.
April 1, 2004 | 0 comments | Read More
Fourth Party Logistics Providers Manage Increasing Complexity in Supply Chain Logistics | Article
What is a fourth party logistics provider and why do you need to know? IDC says there’s a fundamental shift in how companies handle their logistics outsourcing because of globalization and offshore manufacturing. Here’s what’s happening.
March 1, 2004 | 0 comments | Read More
Offshore Outsourcing – The Ongoing Political Debate | Article
Offshore outsourcing is taking away jobs from Americans; politicians don’t like it. But there are many positive benefits.
November 1, 2003 | 0 comments | Read More
Cheaper, Faster System Development Using Offshore Outsourcing | Article
Unfortunately, many people are out of work in today’s economy. The state of New Mexico outsourced its IT to update its unemployment benefits system, making the already painful process much easier.
July 1, 2003 | 0 comments | Read More
Staking a Claim To Excellence With an Offshore Component | Article
MetLife needed to improve its claims processing. ACS now does the job up to nine times faster, up to 75 percent cheaper and with 40 percent more accuracy using offshore labor.
March 1, 2003 | 0 comments | Read More
The New Breed of Web Hoster | Article
Web hosters are now adopting many of the outsourcing service strategies of ASPs. One benefit: the provider doesn’t have to compete on price.
December 1, 2002 | 0 comments | Read More
