Finance & Accounting

CSC Partners with Bender Consulting to Hire Disabled Workers | Article

CSC Partners with Bender Consulting to Hire Disabled Workers | Article

Getting a job today is tough. But tack on an additional degree of difficulty if you are disabled. Fortunately, that’s not true if you want to work at CSC. The outsourcing service provider has formed a special partnership to “level the playing field” for candidates with disabilities. Just ask Danny McIlwain, a burn victim. He […]

Outsourcing Accounts Payable Yields Operational Efficiency and Happy Vendors for G&K Services | Article

Outsourcing Accounts Payable Yields Operational Efficiency and Happy Vendors for G&K Services | Article

G&K Services stored its paper accounts payable at offsite storage facilities. If there was an invoice dispute, it could take several weeks to resolve because of the inefficient paper retrieval process. Then it outsourced. Now authorized personnel can seamlessly retrieve archived documents with a single click.

Source to Pay 2.0 – drive best in class S2P performance | White Paper

Source to Pay 2.0 – drive best in class S2P performance | White Paper

Only a very small number of companies achieve elite status where their sourcing and procurement organization deliver the best possible performance – measured in total cost of ownership (TCO), working capital or availability of materials. Read how you can extract maximum value from virtually every aspect of the source-to-pay (S2P) process to join this group […]

What Companies Need to Understand about Switching to Outcome-Based Approaches in Outsourcing | Article

What Companies Need to Understand about Switching to Outcome-Based Approaches in Outsourcing | Article

Among the various changes that will impact outsourcing over the next five years, Don Schulman, General Manager of Finance and Administration at IBM, says the first will be a focus on outcomes-based pricing models. “Focusing on clients’ end-to-end processes, the discussion moves to outcomes pretty fast when considering the advantage of an outsourcer doing a […]

Past and Future: Our List of Top Events in 2009 and Predictions for 2010 | Article

Past and Future: Our List of Top Events in 2009 and Predictions for 2010 | Article

This year we didn’t need a top 10 list of important past events and future predictions. The worst recession anyone still working can remember and its impact is our list. Our experts shared their sage assessments. Here’s what they think: Top Events of 2009: ACS: The global recession – pure and simple. The current downturn […]

Changes in BPO: How Technology Is Changing the Landscape | Article

Changes in BPO: How Technology Is Changing the Landscape | Article

In its day, offshoring created a tectonic change in outsourcing. Today, new trends are bubbling to the surface that will also create a sea change, especially for BPO. Today’s way of doing things may be destined for a dusty museum five years from now. Suppliers we interviewed predicted the following will alter BPO during the […]

Areas Where Outsourcing Will Grow in the Next Five Years | Article

Areas Where Outsourcing Will Grow in the Next Five Years | Article

Our experts predict several areas of the industry will experience significant growth over the next five years. Reverse outsourcing, verticalization, emerging markets, business analytics, healthcare, transportation, and ERP are some of the areas that will enjoy increased attention. Industry trends Andrew Pery, Chief Marketing Officer, Kofax, says reverse outsourcing will pick up steam. This trend […]

Finance and Accounting Outsourcing of the Future: More Technology-Enabled Processes and a New Supplier Landscape | Article

Finance and Accounting Outsourcing of the Future: More Technology-Enabled Processes and a New Supplier Landscape | Article

Verticalization. Major changes in the supplier landscape. Melding process and technology to boost FAO processes to the next level. Here is what our experts are predicting. Ritesh Idnani, Vice President and Head, Global Sales and Marketing for Infosys BPO, believes finance and accounting outsourcing (FAO) will grow because of four drivers: the deepening of current […]

A New Approach to Business Intelligence & Analytics | White Paper

A New Approach to Business Intelligence & Analytics | White Paper

Despite investments in data warehousing and ERP systems, most organizations struggle to make informed, responsive decisions based on their data. Typically, they lack visibility into their business. They also lack a structured predictive program of business intelligence and analytics that allows them to mitigate business risks and fully utilize the available data and draw insights […]

F&A Data Management Provider Keeps Brinker International Cookin’ by Archiving and Analyzing Its Data | Article

F&A Data Management Provider Keeps Brinker International Cookin’ by Archiving and Analyzing Its Data | Article

Brinker International serves more than one million guests in its 1,700 restaurants daily. In 2004, data integration was paper intensive and manual and began to encroach on the Brinker dining experience itself. Outsourcing data management was its recipe for success.

The benefits of a U.S.-based Order to Cash solution | White Paper

The benefits of a U.S.-based Order to Cash solution | White Paper

Clients are looking for on-shore service providers to interact with their clients, drive savings and maintain exceptional customer service.

How to Improve Knowledge Management in New Product Development Projects | Article

How to Improve Knowledge Management in New Product Development Projects | Article

Companies that hope to capture market share when the economy turns must continue to invest in new product development. Knowledge management in R&D is difficult because the valuable learning is tacit knowledge, which is hard to codify. Professor Keith Goffin describes the best ways to do this.

How Two Partners Made the Largest Pan-European Finance and Accounting Engagement Work | Article

How Two Partners Made the Largest Pan-European Finance and Accounting Engagement Work | Article

Unilever Europe has 80 factories in 24 countries. The division used 18 ERP systems and hundreds of different finance processes, which led to high costs and varying reliability. IBM turned the organization upside down. This contract is groundbreaking in the FAO BPO sector in Europe in both size and scope.

How Financial Incentives Encouraged the Revenue Cycle Staff to Bring in Extra Millions | Article

How Financial Incentives Encouraged the Revenue Cycle Staff to Bring in Extra Millions | Article

Northern Arizona Healthcare wanted to become one of the top three hospitals in Arizona. Today its executives believe it is as good as any hospital in America. Its new IT system provides easy-to-access, real-time data for its medical staff. The hospital established a $1 million annual bonus if Perot Systems met four stringent financial criteria in its revenue cycle work.

How Changes in the Market Changed the Face of Outsourcing | Article

How Changes in the Market Changed the Face of Outsourcing | Article

LEAN, green, and savings now are the mantras of IT buyers today, according to Richard Penn. Even IT pricing is experiencing a metamorphosis. Here’s what buyers and suppliers need to know in today’s brave new ITO world.

A Small Business Competitive Advantage: Outsourced Finance and Accounting Solution | Article

A Small Business Competitive Advantage: Outsourced Finance and Accounting Solution | Article

A lot of small business owners are great at their business but not at handling their finance and accounting processes. This causes them to make poor decisions that could sink their business. Here’s a flexible outsourced solution for this process, and it’s totally geared to small businesses.