Research & Insight

Function

Finance & Accounting

Outsourcing in 2003: How Offshoring Is Changing the Industry

Outsourcing Center, Kathleen Goolsby, Senior Writer

The biggest event in outsourcing last year — and the biggest event since outsourcing’s inception — was the growing use of offshoring. Both buyers and suppliers realized the profound power of labor arbitrage. The move to offshore work to take advantage of low cost labor is affecting every area of outsourcing. In the IT space, …

The Trust Factor

Chelsea Yost, Business Writer

Hill Holliday, a marketing firm, wanted to outsource its employee time management. It liked the ASP solution. But first it had to make sure the provider it selected had financial stability.

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