Outsourcing Center, Kathleen Goolsby, Senior Writer
From early-stage companies to large enterprises, it’s not unusual that a company’s sales and marketing are not integrated or strategic. Read what can happen if they outsource their entire sales team to a provider with the expertise to move its clients to market leadership positions.
Outsourcing Center, Kathleen Goolsby, Senior Writer
R&D clusters, virtualization, SOA. They’re part of the second-generation utility computing model, now the number-one model companies are selecting for new IT systems and high-performance computing (HPC) needs. Here’s how buyers are using the model with outsourcing.
John Harney, Business Writer
This SMB manufacturer replaced its legacy applications with one hosted ERP suite for dramatic cost savings and vastly improved operational efficiencies.
John Harney, Business Writer
Insurance carriers with under $300 million in premiums face major challenges in adopting outsourcing because of their complex processes and products and intense government regulation. Here are some things to think about to insure outsourcing success.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Labor and food costs comprise 60 percent of a fast-food restaurant’s overall costs. Software solutions can efficiently manage the business, but they’re often not cost-effective for small to mid-size businesses and franchisees. Here’s how many restaurant owners benefit from a restaurant-management solution in an outsourced hosted ASP model.
Outsourcing Center
It’s very possible for buyers to form highly successful relationships with a new provider after experiencing a failed relationship. But there are pitfalls. What are the best practices that ensure success in these situations the second time around? Here are some industry experts’ insights.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
TechGuard had trouble recruiting because of its lack of benefits. It outsourced HR to solve that problem. Then it learned HR outsourcing provided a lot more valuable benefits. Here’s one firm’s story.
Phil Fersht, VP Research
FAO had a major growth spurt in 2002 and 2004. What will happen this year? Will there be another? Phil Fersht and Paul Nowacki dissect the past to predict the future.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
After repeated requests from its clients, Infocrossing expanded its Enterprise Application Services to include Managed Application Services (MAS), a cross-platform suite that includes all aspects of ERP application outsourcing. We married best practices around infrastructure capabilities with our PeopleSoft and JD Edwards ERP expertise, explains Jim Turner, Director of Managed Application Services.
Jerry Bowles, Business Writer
Outsourcing has been one of the most important factors in the industry turnaround, providing an opportunity to remove large amounts of fixed cost while drawing on the expertise of the outsourcer to update the airline’s technology base. Read why airlines are outsourcing important business processes.
"*" indicates required fields