Outsourcing Center, Patti Putnicki, Business Writer
16th Annual Outsourcing Excellence Awards – Best ITO: Towers Watson and Dell Services “The biggest mistake companies make is picking a provider and then treating them like a vendor. You can hire the best company in the world, but if you don’t work with that provider as a team, you are going to fail.”John Dabek, …
Simon Shah, Redwood
There’s a reason automation solutions are on every business owner’s mind. Today’s business enterprise is in a state of continuous change—the pressure to optimize performance while lowering costs is enormous. The real-time expectations of the ‘now’ economy is no longer limited to manufacturing and shipping but is driven by information services, an increasingly mobile workforce …
Joseph D. Foresi
Back to Market Analysis home Our Thoughts: Wipro reported quarterly results roughly in line with guidance. Volume growth of 0.8% was below peers with pricing down 1.7%, roughly in line with peers. Wipro guided to -1% to +1% sequential growth in the September quarter. We look to the conference call for more information on the …
Joseph D. Foresi
Back to Market Analysis home Syntel fell short of revenue expectations and lowered annual revenue guidance. The demand environment remains challenging. However, earnings results continue to impress albeit with some help from currency. Our takeaway from the recent impressive margins is that Syntel has the unique ability to protect earnings during a slow down like …
David J. Koning CFA
Back to Market Analysis home We expect a solid currency-driven EPS beat/raise (revenue likely about in line); view risk/reward as reasonably balanced. We expect a solid EPS beat/raise, as currency has moved nicely into the company’s favor since they reported Q1 results. Yet we believe that significant upside to the stock may be limited given …
Joseph D. Foresi
Back to Market Analysis home Earnings season has officially kicked off for the outsourcing group. Investors first taste were two conflicting earnings reports by Infosys and TCS. We agree that TCS’ solid results would imply that Infosys has company specific challenges. However, the macro economic environment remains challenging for both. The macro doesn’t discriminate. There …
Joseph D. Foresi
Back to Market Analysis home Infosys reported results below expectations and lowered guidance. The company continues to battle a soft economic backdrop, execution risk derived from company specific changes, and an industry leading margin profile creating a potential barrier to growth. The comparatively better results of a competitor announced the same day imply that perhaps …
Joseph D. Foresi
Back to Market Analysis home We recently caught up with the management of EXLService. Our takeaways: demand for BPO remains healthy, currency crosswinds should offset each other, and valuation remains compelling at current levels. On the demand front, there has not been a slowdown in BPO deal activity or an elongation of the sales cycle. …
Outsourcing Center, Patti Putnicki, Business Writer
Fast access to meaningful, real-time information is critical to running a successful business, but today’s CEO dashboards fall short. Most are generic, out-of-the-box solutions, created by vendors who don’t understand the companies’ businesses or the type of information each specific CEO really needs. In a world where consumers can get personalized information pushed to their …
Joseph D. Foresi
Back to Market Analysis home 1. Cognizant Extends Deal with ING U.S. (06/14/12). The deal was expanded to $330 mn/7 yrs. CTSH will hire 1,000 ING U.S. employees. Every little bit counts in a challenging 2012 environment. 2. Infosys Delays Hiring Process (06/18/12). Infosys delayed the completion of the hiring of entry-level employees (28K campus …
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