Research & Insight

Business Challenge

Cost Reduction & Avoidance

When Squeeze Starts to Hurt

Outsourcing Center, Kathleen Goolsby, Senior Writer

More than 35 million Americans currently qualify for Medicaid; that number will explode as the baby boomers age. Outsourcing is one way to cut costs to stay profitable while improving quality. Here’s how Arkansas and Delaware attacked the Medicaid problem. The Delaware relationship was a runner-up finalist in the 2003 Outsourcing Awards.

Diagnosis: Losing Money Hand Over Fist

Outsourcing Center, Kathleen Goolsby, Senior Writer

Some medical practices think that simply automating billing and collection processes will put an end to chasing dollars from insurance companies. But a number of things can go wrong. This unique service provider ensures the front-end processes and workflows match the outsourced system and processes — otherwise, the billing processes cannot succeed.

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