Renewed Interest in IT Outsourcing to Save Money
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
A wave of renegotiations hits the outsourcing world as companies try to reduce their costs.
Research & Insight
Business Challenge
Cost Reduction & Avoidance
IT Becomes a Tool for Business Transformation
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Business transformation becomes the No. 1 reason to outsource.
Maintaining a Healthy Output
Chris Pryer, Business Writer
Chicago Hope, meet High Tech. HP manages the printing in Switzerland with surgical precision.
No Matter How You Slice It: Data Warehousing Solution
Outsourcing Center, Kathleen Goolsby, Senior Writer
The plane that crashed into the Pentagon wiped out every accounting record for the entire year for one military service. Data warehousing can rebuild those records overnight.
Higher Education for Higher Education
Outsourcing Center, Bruce McCracken, Business Writer
Denver is two hours away from the University of Colorado, making it difficult for staffers to attend training seminars there. Then the University learned about eLearning. Now employees can take one of the 450 courses offered on campus.
Paying Attention When the Telephone Bills Come Calling
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Eighty percent of corporate telephone bills have errors in their favor. Outsourcing short circuits mistakes and checks to see if you’re still being charged for a circuit you removed in 1999.
The Original Mission Critical Application Becomes Even More Important as People Go Postal About Regular Mail
Jerri L. Ledford, Business Writer
The anthrax bacteria scare is causing many companies to turn to email, which has its own viral challenges. Suppliers fight the war to keep corporate email applications running.
There’s Gold in Them Thar Hills
Outsourcing Center, Bruce McCracken, Business Writer
Do you know who’s visiting your Web site? Data mining strikes gold.
Outsourcing Payroll Check Printing Pays Off
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Employees get a sinking feeling when they look at their paychecks and they’re wrong! If they believe the payroll department didn’t calculate their overtime properly or deducted too much for their health insurance, the first thing they do is reach for the telephone. Then, the payroll staff has to drop everything and reconstruct what happened to determine if they were paid the proper amount.
Reverse Auctions Improve Quality, Price and Delivery of Custom Goods
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Like many manufacturers in America, BOCE is in the midst of a major slowdown, according to Tom Connelly, North American supply manager for the Wilmington, Massachusetts, company. Demand in the semi-conductor industry for its vacuum pumps, turbo molecular pumps and temperature control units is down.