Top Five Reasons for IT Directors to Outsource IT Services | Article
Fear of surrendering control is probably the main factor holding many IT directors back from…
Customer Satisfaction
Big Data Trends : New Uses, New Challenges, New Solutions | Article
It’s hard to find a business enabler that’s evolving as quickly as Big Data analytics.…
What to Outsource in the 24×7 Marketing Age | Article
The digital age has changed customer DNA forever. They have no patience with 9 to…
Why is Outsourcing Innovation So Hard? Here’s How to Make the Impossible Possible! | Article
Talk to most outsourcing buyers at the outset of their engagements and innovation is always…
How Analysis Can Make Sense of the Flood of Data to Create a Competitive Edge | Article
Five years ago the big industry buzz was about analytics. The excitement it generated at…
Fabric Data Centers: The End of Complex, Expensive and Inefficient Infrastructure | Article
What’s new in the data center? Last year, the buzz was around “fabric data centers”…
Beyond Automation: The Importance of Human Analytics in Social Media Monitoring | Article
Mobile networking. Online games. Social computing. As personal and professional worlds collide, social media is…
What is Outsourcing? It’s Our Past, Present and Future | Article
Outsourcing is not a new or alien phenomenon. Almost every organization outsources some aspect of…
The Next Generation Shared Services through BPO | Article
Executives are all asking similar questions of their shared service organizations (SSO): “How do I…
Outsourcing Enterprise’s BYOD Adoption to Improve Chances of Success | Article
Are you at work? Check the mobile phone you are using. If you are in…