Big Data/Analytics

The F&A Forecast: 14 Challenges and Six Solutions

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The finance and accounting function, along with HR, have traditionally been the BPO processes that companies testing the waters of outsourcing get wet with first. Today “transactional outsourcing has been leveled to a simple commodity,” says Michael J. Alfonsi, Managing

The New World Order of ITO: The View from the Inside-Out

Outsourcing Center, Patti Putnicki, Business Writer

If you look back on the transforming world of IT over the past few years, it’s easy to chart the stages. First, there was denial that anything needed to change. Then came the fear of cloud and the perceived lack

Analytics-as-a-Service: Shaping The Next Big Future IT Infrastructure Trend

Outsourcing Center, Karthik Nagendra, Business Writer

The next big IT infrastructure trend is here: Analytics-as-a-Service (AaaS). We’ve seen how data can deliver insights in the hands of people like Hans Rosling, who has been listed amongst the 100 most influential people in the world by Time

Beyond Automation: The Importance of Human Analytics in Social Media Monitoring

Anand Chopra, Ph.D., Research & Analytics, Wipro BPO

Mobile networking. Online games. Social computing. As personal and professional worlds collide, social media is generating huge amounts of unstructured data that’s brimming with business insights — from consumer preferences to competitor activities. That’s why many companies are using social

The Next Generation Shared Services through BPO

Dennis Winkler, Director, Jim Matthews, Managing Consultant, Alsbridge

Executives are all asking similar questions of their shared service organizations (SSO): “How do I get to the next level of shared services and realize more value?” “How do I change my SSO model to expand services and go global?”

Transforming Supply Chain Management with RFID

Outsourcing Center, Karthik Nagendra, Business Writer

Some years ago, Radio Frequency Identification (RFID) was going to bring supply chain management to the next level. Retailers like Target, Metro Cash & Carry and Walmart adopted it, only to discover that there were several challenges. Integration with SCM

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Transforming Supply Chain Management with RFID

“Let’s Go Shopping:” New Mobility Strategies Entice Consumers Back Into Physical Stores

A Merger, a Consolidation and a Transformation: The Critical First Steps

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