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Research & Insight

Cloud

Faking the Big SEO

Outsourcing Center, Patti Putnicki, Business Writer

Your social media campaign not so well “liked?” Facebook friend-count a little sparse? Don’t despair. If you’ve got the money, somebody’s got the time to click, like and Friend away. Today, offshore click farms are popping up on every digital

Steering Through the Cloud

Outsourcing Center, Karthik Nagendra, Business Writer

Those who thought cloud computing was just a passing fad are learning that it is made of more solid stuff. That said, severe competition could still rip a large hole through some clouds. Read on for some pointers to stay

BPO for the Next Generation

Outsourcing Staff

How analytics, insights and innovation are revolutionizing the outsourcing industry. Take a look at the next generation of BPO! Since its mainstream inception in the 1990s, a comprehensive and successful business process outsourcing (BPO) program has consisted of three main

Criminals Turn to Outsourcing to Launch Distributed Denial of Service Attacks

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Here’s one sign that outsourcing has become an accepted global business strategy: the criminals have adopted it! Yes, friends, neighbors and countrymen, criminals are hiring IT experts to perform distributed denial-of-service (DDoS) attacks, which effectively bring down Websites. NSFOCUS, Inc.,

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