Research & Insight

Cloud

Making Waves—Cloud Brokerage and Integration

Debbie Fisher, Business Writer, Outsourcing Center

Although the definition of cloud computing is still evolving, it hasn’t slowed the adoption of applications being deployed in the cloud. Looking back five years, Ajay Srivastava, VP of Product Management and Strategy at Oracle Managed Cloud Services, recalls early conversations with other IT industry executives about client server computing as the advent to a …

Criminals Turn to Outsourcing to Launch Distributed Denial of Service Attacks

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Here’s one sign that outsourcing has become an accepted global business strategy: the criminals have adopted it! Yes, friends, neighbors and countrymen, criminals are hiring IT experts to perform distributed denial-of-service (DDoS) attacks, which effectively bring down Websites. NSFOCUS, Inc., a company that provides enterprise-level network security solutions and services, tracked 168,459 individual DDoS attacks …

How Texting, Veterans and SEO Helped RPO Companies Fill High-Demand Jobs

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Even as the economy has improved worldwide, the unemployment figures are still stubbornly high. But talking to HR and recruitment process outsourcing (RPO) executives, they are working overtime to fill certain jobs. Sometimes the skill set is too much in demand or just rare. In other cases, it is near impossible to reach the right …

Why ConAgra Foods Decided to Outsource HR Analytics After Doing It In house

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

This is the second article in a series on how companies are using Big Data to gain critical business insights. ConAgra Foods, a food maker based in Omaha, Nebraska, started its journey to using predictive analysis in an incremental way. The company, whose brands include Healthy Choice, Banquet, Orville Redenbacher’s, Marie Callender’s and Chef Boyardee, …

Six Tips for Telcos to Cross the Cloud Chasm | Article

Debbie Fisher, Business Writer, Outsourcing Center

Cloud technologies are changing both consumer and business behaviors. Breaking down barriers associated with storage and compute power, cloud solutions are freeing users from the limits of their smartphones, tablets and PCs allowing them to access unlimited resources and pay only for what they need. But how do providers of cloud services and solutions move …

Five Reasons Why Non-US Providers Are Beefing Up Their US Centers

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Non-US-based outsourcing service providers are currently beefing up their US operations. A constellation of events are making this beneficial for both outsourcing buyers and providers. “Every provider wants a US presence,” observes Denis Winkler, Director at Alsbridge. “And if they already have a presence, it’s growing.” Some of the factors creating this new geographical attitude …

Latin America Growing As an Outsourcing Market- Especially for Real Estate

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing buyers and service providers are now shining a spotlight on Latin America. “It’s been a slow-growing industry over the last 10 years. But interest has picked up in the last year or two,” reports Mark Melas, regional director, Jones Lang LaSalle, a professional services and investment management company offering specialized real estate services, including …

The Two Cups of Coffee Attack and Other Data Security Breaches You May Never Suspect

Outsourcing Center, Patti Putnicki, Business Writer

You’ve spent a lot of time securing your company’s data—with firewalls and intrusion detectors, passwords and policies. You’ve invested in vulnerability tests to identify your weakest links and conducted penetration testing to find out if these vulnerabilities could turn into liabilities. But, with all these security precautions in place, one guy, carrying two cups of …

How Big Data is Becoming Predictive, Helping Executives Make Better Decisions | Article

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Businesses have always wanted a crystal ball to predict the future. Now they can almost have one if they combine Big Data, analytic prowess and deep domain and process knowledge. For the first time, analytics is becoming predictive and can help executives make less risky decisions that affect their corporate futures. The key is you …

Open Hybrid Clouds: The Best of Both Worlds

Outsourcing Center, Karthik Nagendra, Business Writer

Everyone loves hybrid models. Who doesn’t want the best of both worlds? IT organizations everywhere crave “a little bit of this and a little bit of that” approach to spread their risk. They want to keep control over infrastructure, business critical apps, data and processes that help preserve IP or enable a competitive edge while …

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