Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
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Deal Dynamics—Outsourcing Models That Will Thrive
In 1984, Wendy’s coined the slogan “Where’s the beef?” For outsourcers, the answer in 2014…
How Texting, Veterans and SEO Helped RPO Companies Fill High-Demand Jobs
Even as the economy has improved worldwide, the unemployment figures are still stubbornly high. But…
Get More Bang for Your Buck: Do's and Don’ts in Formulating Cloud Computing Contracts
In late September, high-profile cloud storage start up Nirvanix told its customers to stop replicating…
15 Top ITaaS Do’s and Don’ts for Enterprises
The IT-as-a-Service (ITaaS) model began as a way of provisioning IT services, infrastructure and support…
Outsourcing Talent Gives a Singapore Company a Competitive Advantage in a Market with One Percent Unemployment
The key to any successful business is its talent. What would you do if you…
Top Five Reasons for IT Directors to Outsource IT Services
Fear of surrendering control is probably the main factor holding many IT directors back from…
RPO Providers Debunk 14 Outsourcing Myths
Almost 40 years after Ross Perot launched outsourcing by offering to take over a company’s…
What to Outsource in the 24×7 Marketing Age
The digital age has changed customer DNA forever. They have no patience with 9 to…
The Seven Deadly Sins of BPO and How to Avoid Them | Article
Business Process Outsourcing (BPO). The concept is relatively simple: instead of hiring employees to handle…