Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
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Deal Dynamics—Outsourcing Models That Will Thrive | Article
In 1984, Wendy’s coined the slogan “Where’s the beef?” For outsourcers, the answer in 2014…
How Texting, Veterans and SEO Helped RPO Companies Fill High-Demand Jobs | Article
Even as the economy has improved worldwide, the unemployment figures are still stubbornly high. But…
Get More Bang for Your Buck: Do’s and Don’ts in Formulating Cloud Computing Contracts | Article
In late September, high-profile cloud storage start up Nirvanix told its customers to stop replicating…
15 Top ITaaS Do’s and Don’ts for Enterprises | Article
The IT-as-a-Service (ITaaS) model began as a way of provisioning IT services, infrastructure and support…
Outsourcing Talent Gives a Singapore Company a Competitive Advantage in a Market with One Percent Unemployment | Article
The key to any successful business is its talent. What would you do if you…
Top Five Reasons for IT Directors to Outsource IT Services | Article
Fear of surrendering control is probably the main factor holding many IT directors back from…
RPO Providers Debunk 14 Outsourcing Myths | Article
Almost 40 years after Ross Perot launched outsourcing by offering to take over a company’s…
What to Outsource in the 24×7 Marketing Age | Article
The digital age has changed customer DNA forever. They have no patience with 9 to…
The Seven Deadly Sins of BPO and How to Avoid Them | Article
Business Process Outsourcing (BPO). The concept is relatively simple: instead of hiring employees to handle…