Outsourcing Center, Kathleen Goolsby, Senior Writer
Some medical practices think that simply automating billing and collection processes will put an end to chasing dollars from insurance companies. But a number of things can go wrong. This unique service provider ensures the front-end processes and workflows match the outsourced system and processes — otherwise, the billing processes cannot succeed.
Ben Trowbridge
In support of lean manufacturing principles, GM decided to outsource to a third-party logistics supplier. The results were even beyond expectationss.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Results from Morgan Stanley’s strategic use of outsourcing its HR processes in order to facilitate the massive challenges of a merger with Dean Witter Discover Company turned out be even better than the firm expected. This is the story of the cooperative environment the buyer and service provider fostered, which made it possible to meet their timelines and goals.
Outsourcing Center, Bruce McCracken, Business Writer
Getting access to medical records any time, any place can become a matter of life or death for doctors. A Michigan hospital finds the Rx is to outsource its Virtual Private Network.
Outsourcing Center, Kathleen Goolsby, Senior Writer
We keep you abreast of significant developments that affect outsourcing strategies for both buyers and suppliers. Read about the recent advances in voice-over-IP and satellite communication technologies that affect mobile workforces, Homeland Defense, globalization and multi-location enterprises.
Outsourcing Center, Kathleen Goolsby, Senior Writer
When GM realized it wasn’t making the best use of its enterprise marketing dollars and customer services, it came up with a unique strategy. But to ensure success in achieving enterprise-wide value, the strategy required outsourcing.
Thomas J. Smedinghoff, Partner, and Creighton R. Meland, Jr., Partner, Baker & McKenzie, Chicago, Illinois
In the Bible, Cain insisted he was not responsible for his brother’s actions. That’s not true if you are a financial institution. Banks, savings and loans and credit unions are still responsible for the actions of their service providers. Two attorneys at Baker and McKenzie tell financial institutions how to protect their interests when they outsource.
Michael S. Mensik, Partner, Baker & McKenzie
Companies face five key legal issues when they outsource their eCommerce offerings. Attorneys at Baker & McKenzie show you the legal sandbars and explain how to navigate around them.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Finding top talent for sales support and fulfillment is always a challenge. Spherion helped the second largest check printing company in the U.S. man its sales resource center. In addition to great customer service, the buyer was finally able to standardize its sales process.
Outsourcing Center, Kathleen Goolsby, Senior Writer
In today’s hospitals, technology is of utmost importance to reducing costs, streamlining functions and providing the best patient care. Some hospitals have learned that outsourcing can make an enormous strategic impact and be a differentiator in competitive advantage.
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