Bruce Leshine, Jorden Burt LLP
Outsourcing your IT doesn’t relieve you of security obligations. Try telling the CEO that it’s alright that you lost customer information because we have an IT outsourcing contract. Just don’t tell him about the supplier’s limitation of liability provision. Attorney Bruce Leshine shares legal ideas to protect your data in an outsourced environment.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Unfortunately for the city of Falls Church, Virginia, major IT employers like AOL are in its backyard, making high tech hiring brutal. Half the IT department was vacant before outsourcing solved the problem.
John Harney, Business Writer
When its electronic data interchange administrator left, a manufacturer chose to outsource this function rather than replace him. Here’s why the company discovered the ROI of outsourcing was big.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Market trends suggest the philosophy on information technology outsourcing spending decisions is changing within the financial institutions sector. Here’s why.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Email archiving is a hot technology for 2006, solving corporate and compliance challenges. Here’s what an investment management firm learned when shopping for an outsourced email archiving solution.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
A European company wanted to enter the South Asian banking market. It needed a supplier with deep roots in the region. Its supplier not only sold its services but also created a service bureau so banks too small to afford the standard offering could participate.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Streaming media over the Internet provides a competitive advantage. But it can be a performance risk and is not affordable to any except the largest companies. Outsourcing solves both challenges.
Outsourcing Center, Kathleen Goolsby, Senior Writer
One-third of the email addresses to which a company sends marketing communication will bounce back as undeliverable over the course of a year. This is a huge problem for companies trying to stay in touch and increase revenue through email marketing. But outsourcing comes to the rescue in reconnecting with those people on a very affordable basis.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Companies are outsourcing their payment transactions for reasons other than costs and efficiencies. Find out how this could create opportunities for customer retention and acquisition.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Four primary areas of risk await buyers of outsourced services in 2006. Industry experts share their recommendations for handling them.
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