Research & Insight

Function

How to Get Ready for HIPAA

Outsourcing Center, Kathleen Goolsby, Senior Writer

From the moment of his 1999 signature approving two-thirds of the proposed HIPAA regulations, President Clinton tossed the healthcare industry a hot potato. So now the industry is forced to start changing the way it was doing business.

Business Risk

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The biggest risks for businesses are they take too long to change, they do the wrong thing or they don’t do their job well, says Michel Janssen, chief operating officer of the Outsourcing Center. Outsourcing can mitigate much of that business risk by sharing the risks as well as the gains with the outsourcing supplier. Outsourcing supplies you with someone who is totally focused on your success, continues Janssen.

Capital Risk

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing means never having to buy the stuff yourself. Or even know what to buy.\x0d\x0aOne of the major benefits of outsourcing is the vendor makes sizable capital investment in assets that buyers need but do not want to purchase. Making the wrong decision can be very costly. So is the job of keeping up in a changing world.

The Current Challenges of eProcurement

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

In the current real world of eProcurement, linking the computer systems of buyer and suppliers is just one of the challenges facing eProcurement. Getting employees to use the procurement tools already in place is another. And reengineering the process is a third. Overcoming these difficulties -which are widely agreed upon as inhibiting the ongoing development of eProcurement – is the focus of a dedicated procurement outsourcing team at PricewaterhouseCoopers (PwC)’s Business Process Outsourcing group.

Achieving High Performance

Chris Pryer, Business Writer

Today roads, and the maintenance they require, are as important as the vehicles that traverse them. And if you’ve paid any attention to today’s news — or your daily commute to work — you are probably aware that roads, like much of America’s infrastructure, are literally going to pot. Local streets, county and state roads and highways, even the nation’s mighty interstates — they are all crumbling under the sheer weight and volume of our ultra-mobile society. State and local governments are hamstrung with the challenge of meeting other fiscal responsibilities (mainly social services) that have greater priority, as well as funding much-needed street and road maintenance and expansion. These projects take a lot of time — and money. To save both, governments are looking to the private sector to do the job of maintaining streets and roads.

Twilight Time

Outsourcing Center, Kathleen Goolsby, Senior Writer

The rumormongers and journalists who quickly pen sensational bad-news headlines would have you believe that Exchanges and B2B Marketplaces (last year’s newest Internet darlings) all failed and died practically overnight. They pronounce judgments on why it happened: the hype made businesses adapt the model before it was proven; many companies were not willing or able yet to handle the internal processes that go with the technology of such an extended, networked enterprise; buyers didn’t venture beyond their already established list of suppliers, and even that the procurement folks didn’t coordinate with the planning/administrative folks in many companies.

SRM Alliances

Outsourcing Center, Kathleen Goolsby, Senior Writer

Supply and demand. This mission-critical component of business has shifted from price and availability to collaboration. Meta Group predicts the SRM market will be $32 billion by 2003. SRM tools enable supply planning so that there is instant visibility across the extended supply chain, allowing companies to drive inventory out; with collaboration, order management becomes a match between demand and capacity.

ASP in Brazil

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

When Brasilia, Brazil’s capital, was built, one of the city architects suggested planting grass everywhere instead of paving sidewalks. People could walk wherever they wanted. Where natural paths emerged, the concrete would follow.

Aligning Interests

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Whiteside, the founder and CEO of netASPx Inc., an application service provider (ASP) based in Herndon, Virginia, says software vendors have to select one of three paths to incorporate the ASP method into their business model.

Healthcare’s Biggest Challenge

Outsourcing Center, Kathleen Goolsby, Senior Writer

Behind closed doors, discussions about the biggest challenge for both providers and payers in the healthcare industry are not about HIPAA compliance. It’s about how to be profitable. Given the numerous industry problems besetting companies, revenue has been drastically cut, and most have lost millions of dollars for several years in a row. The solution, as many are discovering, is for organizations to become more efficient. And the only way to accomplish that objective is to outsource non-core business processes and take advantage of outsourcers’ expertise and technological resources.

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