Function Archives

2001: An Ecommerce Odyssey

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

This year will be the year of ecommerce outsourcing. But the seeds were sown last year, according to Richard Raysman, a partner at Brown Raysman Millstein Felder & Steiner LLP, a law firm in New York City specializing in outsourcing. Last year startups popped up and new ecommerce companies gained market share. Raysman mentions i2, Commerce One and Ariba as three relative newcomers that last year proved they could be enormously successful in the ecommerce arena…

Time to Renegotiate

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

From 1992 to 1994, many major corporations signed 10-year outsourcing contracts. The end of the tunnel is in sight, but now, the world is much different with the rise of the Internet. Robert Zahler, a partner with Shaw Pittman in Washington, D.C., says many of these buyers are beginning to gear up and decide what to do in this new business environment. They are wrestling with the choice of renegotiating with their current suppliers or putting the contract out for a competitive bid…

An Insider’s View of the Future for ASPs

Outsourcing Center, Kathleen Goolsby, Senior Writer

Application Service Providers (ASPs) attracted more attention than anything else in outsourcing in 2000. Kirk Krappe, senior vice president of products and markets for Corio, Inc., one of the industry’s pioneers and leading ASPs, predicts even more incredible growth in this arena for 2001.(outsourcing, asp)

What Does an ASP Do? Let Me Count The Ways

Jessica Goepfert of IDC

International Data Corporation (IDC) in Framingham, Massachusetts completed a year-end study to determine the breadth of knowledge about application service providers. Half the executives interviewed had heard of the term ASP but only 6 percent had a detailed knowledge of what an application service provider does, reports Jessica Goepfert, senior ASP analyst for IDC.

Producing The Nation’s Paychecks On Time

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

If you are a salaried employee in the Netherlands, there’s a 50-50 chance that Pink Roccade produces your paycheck. If we are one day late, there’s a big economic problem, says Hans Kateman, communication manager for Pink Roccade, an IT outsourcing supplier in Apeldoorn, the Netherlands.

When the Government Comes Calling

Raymond Angus

This question is important to the solvency of any organization, but it is crucial to those companies doing business with the federal government, says George Phares, President of Strategic Direction Resource, Inc. For seven years, Phares’ company, based in Houston, Texas; has specialized in auditing human resources for federal contractors. Why, you may ask, do human resources need auditing? Because once a year, each federal contractor is required to file a compliance report with the government…

Technology Expedites Refund Process

Linda Bryza

Access specializes in marketing telecommunication audits to medium to large national businesses and government entities. The company also offers utility and energy services targeted to a California base. Access is the exclusive representative for nationally recognized companies in each of these fields. The simplicity and value of outsourcing an audit – the prospect of saving 10-30% on a company’s telecommunication costs with no upfront fees and minimal staff time involvement, make going forward with one an easy decision…

Curing Health Plan Ills

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Health plans can get very, very sick if they continually hear the check’s in the mail. Too many experience financial difficulties because they don’t receive timely payments from employers and members. Outsourcing their back office processes is one way they can get paid on time, says Brenda Smoker, vice president of customer support service for Synertech, a health care outsourcing provider in Harrisburg, Pennsylvania.

Watertight Plan

Outsourcing Center, Kathleen Goolsby, Senior Writer

Plainfield’s Town Council decided to use Competitive Government Strategies, Inc. as its consultant for the procurement process. They had seen its president’s success when he had implemented in earlier years the privatization of the operation and maintenance of the Indianapolis sewer utility and the utility billings. Plainfield wanted to take a similar approach…

Scaling the Hurdle of Trust

Outsourcing Center, Kathleen Goolsby, Senior Writer

Been there, done that is not a trite phrase to Skip Stitt, founder and president of Competitive Government Strategies, Inc. His consulting firm assists cities, counties, states and private-sector not-for-profit organizations on outsourcing and privatization. From experience, he knows it’s vital that government entities base their strategic decisions on best practices, for he was once a buyer. As chief operating officer and senior deputy mayor for the City of Indianapoli…

Research & Insight

Function

2001: An Ecommerce Odyssey

Time to Renegotiate

An Insider’s View of the Future for ASPs

What Does an ASP Do? Let Me Count The Ways

Producing The Nation’s Paychecks On Time

When the Government Comes Calling

Technology Expedites Refund Process

Curing Health Plan Ills

Watertight Plan

Scaling the Hurdle of Trust

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