Outsourcing Center, Kathleen Goolsby, Senior Writer
People are an organization’s number one asset. Yet many hospitals are reluctant to outsource their recruiting process despite a nationwide staffing crisis for fear giving up control over how people enter the organization. Here’s how two hospitals resolved that issue.
Bruce Leshine, Jorden Burt LLP
The centerpiece of current healthcare information technology outsourcing initiatives is the buyer’s decision to implement a new clinical information system. Attorney Bruce Leshine posits the best way to go about this is for the buyer, supplier, and CIS vendor to work together to craft a solution.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
A growing provider was able to cut its benefits costs by half yet double the quality of those benefits by outsourcing. That helped it recruit staff for its new locations.
Ulad Radkevitch
Small-to-medium businesses in the US are turning to IT experts in Romania. Cost is not the only consideration. They say Romanians are harder working and more reliable with deadlines In addition, they didn’t pester them with requests for payment before the job was completed.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Call centers can impact a travel agency’s market share because of the large number of customer interactions. Yet a March study of North American consumers sounded an alarm for call centers that don’t have the requisite technology to ensure satisfactory customer experiences. Here’s how two travel-related businesses solved that technology problem.
John Harney, Business Writer
With competition intensifying, outsourced travel management providers are analyzing spend and integrating their tools with their buyers’ back end systems to stand out from the pack, which now includes traditional procurement service providers.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Danka has an HR solution others may want to copy: It outsourced its entire HR function to Gevity. Here’s how it works.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Government outsourcing deals in the US have taken on significant new characteristics. Here are the big changes that put government deals on a par with commercial deals.
Bruce Leshine, Jorden Burt LLP
Outsourcing your IT doesn’t relieve you of security obligations. Try telling the CEO that it’s alright that you lost customer information because we have an IT outsourcing contract. Just don’t tell him about the supplier’s limitation of liability provision. Attorney Bruce Leshine shares legal ideas to protect your data in an outsourced environment.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Collecting certificates of insurance and managing insurance compliance is crucial in minimizing the financial risks from accidents occurring on your property. Here are the many reasons why companies like Coca-Cola Bottling Co. are turning to outsourced solutions for this process.
"*" indicates required fields