
What to Outsource in the 24×7 Marketing Age | Article
The digital age has changed customer DNA forever. They have no patience with 9 to…
The digital age has changed customer DNA forever. They have no patience with 9 to…
Talk to most outsourcing buyers at the outset of their engagements and innovation is always…
The finance and accounting function, along with HR, have traditionally been the BPO processes that…
One of the questions that continue to hound buyers and providers of outsourcing is how…
If you look back on the transforming world of IT over the past few years,…
What’s new in the data center? Last year, the buzz was around “fabric data centers”…
16th Annual Outsourcing Excellence Awards—Best BPO: International Paper and Aon Hewitt “Instead of communicating by…
Outsourcing is not a new or alien phenomenon. Almost every organization outsources some aspect of…
Executives are all asking similar questions of their shared service organizations (SSO): “How do I…
16th Annual Outsourcing Excellence Award Winner 2012—Best New Process/Application: Rio Tinto and Infosys Rio Tinto…