Outsourcing Center, Kathleen Goolsby, Senior Writer
Business transformation outsourcing is the industry’s new buzz word. What exactly is it? Senior writer Kathleen Goolsby polled suppliers and has a definitive answer buyers need to know. First in a four part BTO series.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Alfonso Montiel of EDS shares practical steps to prepare a procurement outsourcing strategy.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Almost 80 percent of the respondents to a Vantage Partners Study said strong working relationships with suppliers delivered at least 25 percent more value than their poor, adversarial relationships. Read the study’s list of 20 things to improve your outsourcing relationship.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Gaining access to world-class IT infrastructure and processes can transform business operations, but the London Stock Exchange learned that strategic management of the outsourcing relationship can achieve higher value in competitive advantage goals.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Outsourcing has enabled Issy-les-Moulineaux to be the most advanced city in France when it comes to IT. Here’s the story of a mayor’s vision and a unique helpdesk function for all the city’s residents!
Outsourcing Center, Kathleen Goolsby, Senior Writer
What’s the difference between a shared services model and an outsourcing model? A publishing company found out . . . the hard way. Fortunately they’ve had a dynamic turnaround and know the benefits of outsourcing.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Sometimes the source for efficiencies, cost savings and innovation is in the buyer’s own back yard.
Outsourcing Center, Kathleen Goolsby, Senior Writer
The story of how to change it can’t be done to dream come true using outsourcing.
Katherine Swarts, Business Writer
Manufacturers are increasingly willing to spend money on outsourcing to save money. Old skill sets are disappearing, making the cost of finding the right talent a primary driver in choosing outsourcing.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Word of mouth in the healthcare industry has spread the message: outsourcing is the best medicine to address costs and government regulations.
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