Latest Social Media Trends & Insights

Faking the Big SEO

Outsourcing Center, Patti Putnicki, Business Writer

Your social media campaign not so well “liked?” Facebook friend-count a little sparse? Don’t despair. If you’ve got the money, somebody’s got the time to click, like and Friend away. Today, offshore click farms are popping up on every digital

How Workforce 2020 Will Change Outsourcing

Outsourcing Center, Patti Putnicki, Business Writer

There’s a reason the term is “outsourcing partner”. We’ve all heard it, or said it, a million times: Our outsourcing engagement works because of the relationship. It is a partnership, not a buyer-vendor arrangement. And for the most part, that

BPO for the Next Generation

Outsourcing Staff

How analytics, insights and innovation are revolutionizing the outsourcing industry. Take a look at the next generation of BPO! Since its mainstream inception in the 1990s, a comprehensive and successful business process outsourcing (BPO) program has consisted of three main

The New-Age Social Revolution

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Companies can use social media effectively to generate and spread ideas, to collaborate and communicate in real-time across the organization. In a world where the death of a butterfly in Mexico and rise of forest fires in Australia are connected,

Social Media and Mobile Collaboration: Game Changer for Financial Services Industry

Outsourcing Center, Karthik Nagendra, Business Writer

For centuries, banks have built their business models on the foundation of customer confidentiality. Secrecy and security are by-words in the world of banking. How can they be expected to embrace social media, a platform where things appear to be

Outsourcing Talent Gives a Singapore Company a Competitive Advantage in a Market with One Percent Unemployment

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The key to any successful business is its talent. But what would you do if you couldn’t find the people you needed in the entire country, even though you were paying above market wages? And you can’t offshore the jobs because

Big Data Trends: New Uses, New Challenges, New Solutions

Outsourcing Center, Patti Putnicki, Business Writer

It’s hard to find a business enabler that’s evolving as quickly as big data analytics. Big data trends are on the minds of business owners everywhere. This undisputed darling of the loyalty program and retail world has now infiltrated nearly

What to Outsource in the 24×7 Marketing Age

Outsourcing Center, Karthik Nagendra, Business Writer

The digital age has changed customer DNA forever. They have no patience with 9 to 5 and they’re shredding the concept of after-hours and weekends. They have a voice, and that voice demands to be heard whenever, wherever. Enter outsourcing

How Analysis Can Make Sense of the Flood of Data to Create a Competitive Edge

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Five years ago the big industry buzz was about the role of analytics. The excitement it generated at the time matched the arrival of another hot new technology: the first iPhone (June 27, 2007 in case you forgot!) Did the

The New World Order of ITO: The View from the Inside-Out

Outsourcing Center, Patti Putnicki, Business Writer

If you look back on the transforming world of IT over the past few years, it’s easy to chart the stages. First, there was denial that anything needed to change. Then came the fear of cloud and the perceived lack

Industries

Services

Cybersecurity

Shared Services

Industry

Services

Cybersecurity

Shared Services

Industries

Services

Industry

Services

Cybersecurity

Go to standard quote

Exclusive Enterprise Assistance

For Enterprise and large teams only

Only takes 1 minute to complete the form