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‘We, Inc.’ or Side Show? | Article

Outsourcing’s outcomes reflect both parties’ commitment and shared visions. Those are are enabled by a personalized communication approach that extends well beyond the executive level and beyond the contract.

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When Squeeze Starts to Hurt | Article

More than 35 million Americans currently qualify for Medicaid; that number will explode as the baby boomers age. Outsourcing is one way to cut costs to stay profitable while improving quality. Here’s how Arkansas and Delaware attacked the Medicaid problem. The Delaware relationship was a runner-up finalist in the 2003 Outsourcing Awards.

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Outsourcing Disease Management Services Helps Patients and Payers | Article

In contrast to an ailment like diabetes or asthma, where there are significant numbers of patients and the prevalence of the ailment is quite high, Accordant Health Services focuses on complex, chronic diseases that require ongoing, specialized care whose patient population prevalence is low. Although Accordant currently handles disease management for approximately 10,400 patients across numerous health plans, this constitutes less than one percent prevalence among the total patient population of these health plans.

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Swan Saga | Article

When CNA Insurance, a business-to-business property and casualty insurer, paddled fast but still encountered a weight that kept it from soaring toward its goals, it hired the wings of Hewitt Associates as its human resources outsourcer in 1998 and really took off.