Explosive Growth Digital Transformation
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Papers
Top Ten Reasons Why Outsourcing Fails | White Paper
The rich and long history of outsourcing—now around 200 years if you consider outsourcing for…
Reducing Costs While Improving Patient Safety
How healthcare providers are cutting costs and improving patient care by integrating IMS, Compliance, Business…
Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Why Relationship Matters in Delivering Results to CFOs | White Paper
The role of the CFO has been transformed with today’s top finance executives managing a…
Reduce COGS with Dynamic Discounting
Although 80% of companies place a lot of emphasis on capturing early payment discounts, research…
How to Use Customer Data to Improve Your Customer Experience in the Call Center
Customers are telling you exactly how to win and keep them. They share their data…
Why Financial Regulations Drive Big Data
Between asset bubbles and other threats, new regulations force financial institutions to do everything from…
Seven Success Factors for Outsourcing | White Paper
Completely new challenges in 2012 are surfacing. CIOs are being forced to consider Big Data,…
Paradise by the Dashboard Lights | White Paper
Fast access to meaningful, real-time information is critical to running a successful business, but today’s…