New Dairy Product Enters Asia-Pacific Market
…Dairy Farm, “is to sell the services we perform for Dairy Farm to other companies around Asia. There are many companies that need to have a presence in Asia for…
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Outsourcing Provides a SWIFT Way to Reach South Asia Banks
Like many corporations in North American and Europe, SWIFT was eager to do business with the burgeoning South Asian market. “The Indian economy developed, which fueled a boom in banking…
How Offshore Providers Ensure Data Security
…CS: First of all, we never allow tours of our premises during working hours. We give tours when everyone has gone home and the screens are blank. Access to our…
Award-Winning Outsourcing Relationships — Three Key Ingredients in their "Secret Sauce"
…to constructively solve problems, and trust earned. Contracts were awarded as a result of a competitive bid, so they started with a blank recipe card. While you may not aspire…
How I Learned to Stop Worrying and Love Outsourcing Negotiations
…because the content will differ for each supplier. If the supplier is making the first offer concerning pricing or other substantive provisions, leave these items blank. In these cases, you…
How Outsourcing IT Applications Helps Working Families in Oklahoma
…homeless people. “Human services are at the heart of our organization,” he says. Adding scope Henley wanted to automate the respite program. Previously the OKDHS gave caretakers six blank checks…
Deloitte acquires Cybersecurity firm
…at scale and joins previous deals in the region as part of our significant investment in Asia.” Deloitte Asia Pacific Cyber Leader, James Nunn-Price said: “Across the region Deloitte has…
BDO Annual Technology Report Finds CFOs Outsourcing More Work to China, India, Reversing Last Year’s Trend
…China will be the leading location for future outsourcing in the high-tech industry. Twenty-eight percent of the U.S. respondents said they were looking at Chinese service providers. Southeast Asia (mainly…
Debate, Duplication, Delivery and Development
…area of the world where I am seeing new interest in outsourcing,” comments Corbett, “it is Asia. We just did an event in Hong Kong that covered the Asian market,…
How Real Estate Choices Affect Offshoring Decisions
…in the offshore arena. Rutherford says the study found the US represents 70 percent of global offshoring activity. Asia to Asia offshoring compromises another 20 percent. Europe rounds out the…
How Offshoring Is Affecting US Real Estate Leased to Call Center Suppliers
…says about 70 percent of offshoring work emanates from the US. Another 20 percent moves from companies in Asia-Pacific locations to other countries in the region (i.e. Japan to China…
Hot Spots for Growth in Outsourcing
…United States or Europe). The top regions they cited are: Asia Pacific Middle East Latin America Japan Australia India Most believe that the BFSI industry will lead the way in…
The Evolving Product Sourcing Value Chain in China – Part 2
The entire sourcing value chain for consumer products sourced or manufactured in Asia has become increasingly interconnected and mutually reliant—ownership of physical manufacturing assets and intellectual property rights has become…
How Outsourcing Helped A Hotel Company Create A Loyalty Program
You’re traveling to Asia on business. You check into the Peninsula Hotel in Hong Kong. When you get there, the hotel clerk knows you only speak Spanish; since Spanish is…
The Tactics of Transformation
…extranet functions. Elix also agrees with others in the industry that finding skilled workers is becoming increasingly difficult. IBM Global Services has a major presence in Europe, Asia-Pacific, Latin America,…
How to Manage an Offshore Relationship During a Recession
A Discussion with Rafiq Dossani, Senior Research Scholar at the Asia-Pacific Research Center, Stanford University: A Wipro Council for Industry Research Initiative Last month’s Academic Thought Spot discussed how to…
Morrison & Foerster’s Study: How the Recession Has Changed Outsourcing
…to the buyers’ benefit.” Other findings The Morrison & Foerster study found the U.S. outsourcing market is “faring better and bouncing back faster” than both Asia and Europe, especially in…
Mushrooming Competition + Knife-Thin Margins = CEO Headaches in Financial Institutions
…to India during the last few months and expects this trend to accelerate over the next two years. Asia-Pacific Region With the exception of the mature Australia-New Zealand market, John…
How the PwC BPO Team Continues to Shape the BPO Market
…considers them outsourcing industry influencers in North America, Western Europe, Eastern Europe, and Asia Pacific. They are board-level advisors to firms in both North America and Europe. It was and…
Areas Where Outsourcing Will Grow in the Next Five Years
…affinity with the United States. Many of the other countries in Asia “will record moderate growth,” he notes. He says China is growing — focusing on its domestic market and…