Canadian IT Value Proposition Appealing to American Buyers
Outsourcing Center, Bruce McCracken, Business Writer
Canada tops the list of offshore options for American companies outsourcing their IT. That’s because price is not the only consideration.
Research & Insight
Research & Insight
trends
New Outsourcing Law Readies Japanese Companies for Global Pharmaceutical Markets
Janet Lowenbach, Business Writer
A new law in Japan will permit pharmaceutical companies to outsource 100 percent of their processes. Read how this will affect the Japanese pharmaceutical industry.
Buyer’s Guide to Business Transformational Outsourcing Essentials
Outsourcing Center, Kathleen Goolsby, Senior Writer
Unlike traditional ITO or BPO, achieving business transformational outsourcing goals requires specific relationship and contractual components. In this third article in our BTO thought leadership series, we share information crucial to successful BTO initiatives.
Why Outsourcing is Hot in the Manufacturing Sector
Outsourcing Center, Kathleen Goolsby, Senior Writer
Manufacturing industry trends – The National Association of Manufacturers predicted US manufacturing production will increase by more than six percent this year. Headlines also declare that manufacturing growth in the UK is at a four-year high, and demand is strong in Australia.
Offshoring is Only the First Wave of a Major Change in Business as Usual
Outsourcing Center, Kathleen Goolsby, Senior Writer
A cutting-edge, thought leadership perspective on a controversial topic
Utility Computing’s Blind Spot
Outsourcing Center, Kathleen Goolsby, Senior Writer
IT spending finally picked up and the utility\x0d\x0a model of pay-as-needed became firmly established in 2003. The surviving\x0d\x0a ASPs rose like a phoenix. Buyers focused on cost. They also need\x0d\x0a to consider the strategic value of IT outsourcing.
The Greening of the BTO Environment
Outsourcing Center, Kathleen Goolsby, Senior Writer
Business transformation outsourcing is the industry’s new buzz word. What exactly is it? Senior writer Kathleen Goolsby polled suppliers and has a definitive answer buyers need to know. First in a four part BTO series.
Legal Trends Reflect Move into BPO and Offshore
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Partners in the Chicago, London, Sydney, and Hong Kong offices of Baker & McKenzie share their observations about trends in their regions and their industries, including their thoughts on offshoring. Is outsourcing the legal department the next BPO process?
Offshore Comes of Age in 2003
Stephen Dunn, Principal, Everest Group
Everest’s Todd Furniss and Stephen Dunn discuss the explosive growth of the offshore industry, describing the new players and predicting where the work will go this year.
Outsourcing in 2003: How Offshoring Is Changing the Industry
Outsourcing Center, Kathleen Goolsby, Senior Writer
The biggest event in outsourcing last year — and the biggest event since outsourcing’s inception — was the growing use of offshoring. Both buyers and suppliers realized the profound power of labor arbitrage. The move to offshore work to take advantage of low cost labor is affecting every area of outsourcing. In the IT space, …