The Shift to a Patient-Centric Healthcare Ecosystem

By Adam Nelson, Vice President, Industry Solutions, HealthCare and Life Sciences, NTT DATA

The Shift to a Patient-Centric Healthcare Ecosystem

Data is at the epicenter of the transformation of U.S. healthcare to a consumer-centric ecosystem, primarily due to the multitude of participants who want to view what they need, when they need it, via the channel they prefer.

Additionally, it all must be their information, and it must be accurate. Thus it has become imperative for all healthcare constituents to develop the ability to seamlessly integrate and share information for ease of consumption, use and dissemination. Participants in the healthcare ecosystem must also remain mindful of the stakeholders’ need for revenue growth from either profit dollars or medical reimbursement funds as they shift their focus to information sharing and ease of integration.

Finally, this paper illustrates how this shift is taking place and the key components driving the move towards a patient-centric healthcare ecosystem.

About the Author: Ben Trowbridge is an accomplished Outsourcing Advisor with extensive experience in outsourcing and managed services. As a former EY Partner and CEO of Alsbridge, he built successful practices in Transformational Outsourcing, BPO, IT Outsourcing, and Cybersecurity Managed Services. Throughout his career, Ben has advised a broad range of clients on outsourcing and global business services strategy and transactions. As the current CEO of the Outsourcing Center, he provides valuable insights and guidance to buyers and managed services executives. Contact him at [email protected].

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