Retailers have been outsourcing CRM for years. Now competitive pressures in healthcare are causing both payers and providers to outsource this process.
Hospitals solved problems by adding complexity to their processes. But a perfect storm of new pressures make simplicity a better solution. The Rx: outsource.
Back-office inefficiencies were a big problem for this insurance company. Thanks to the supplier’s digital imaging process, tasks that once took as long as four days can be done in minutes.
\x0d\x0aBusiness transformation and end-to-end solution for insurance administration, all rolled into one package…plus, best practices in shared services for anchor clients.
The biggest event in outsourcing last year — and the biggest event since outsourcing’s inception…
Deloitte Study Discovers 75 Percent of Global Financial Institutions Plan to Outsource Offshore | Article
Intense competition and a weak economy are forcing financial institutions to radically alter the way they do business. A new Deloitte Research study of global leaders discovered 75 percent are outsourcing offshore to save as much as 50 percent. Analyst Chris Gentle details how this trend is developing.
Hospitals looking for a service provider for HIPAA compliance should select one who has actual translation and mapping experience. The process is too complicated to outsource to a provider just learning the ropes.
MetLife needed to improve its claims processing. ACS now does the job up to nine times faster, up to 75 percent cheaper and with 40 percent more accuracy using offshore labor.
Web-enablement and transaction engines will spearhead the increasing drive to outsourcing HR. But success requires a paradigm shift.