Research & Insight

Function

Insurance Transactions

Breathing Life into Insurance | Article

Outsourcing Center, Kathleen Goolsby, Senior Writer

INSURANCE UPDATE:
\x0d\x0aBusiness transformation and end-to-end solution for insurance administration, all rolled into one package…plus, best practices in shared services for anchor clients.

Outsourcing in 2003: How Offshoring Is Changing the Industry | Article

Outsourcing Center, Kathleen Goolsby, Senior Writer

The biggest event in outsourcing last year — and the biggest event since outsourcing’s inception — was the growing use of offshoring. Both buyers and suppliers realized the profound power of labor arbitrage. The move to offshore work to take advantage of low cost labor is affecting every area of outsourcing. In the IT space, …

Connecting the HIPAA Dots | Article

Outsourcing Center, Kathleen Goolsby, Senior Writer

Hospitals looking for a service provider for HIPAA compliance should select one who has actual translation and mapping experience. The process is too complicated to outsource to a provider just learning the ropes.

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