Research & Insight


Insurance Transactions

Outsourcing in 2003: How Offshoring Is Changing the Industry

Outsourcing Center, Kathleen Goolsby, Senior Writer

The biggest event in outsourcing last year — and the biggest event since outsourcing’s inception — was the growing use of offshoring. Both buyers and suppliers realized the profound power of labor arbitrage. The move to offshore work to take advantage of low cost labor is affecting every area of outsourcing. In the IT space, …

Deloitte Study Discovers 75 Percent of Global Financial Institutions Plan to Outsource Offshore

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Intense competition and a weak economy are forcing financial institutions to radically alter the way they do business. A new Deloitte Research study of global leaders discovered 75 percent are outsourcing offshore to save as much as 50 percent. Analyst Chris Gentle details how this trend is developing.

Connecting the HIPAA Dots

Outsourcing Center, Kathleen Goolsby, Senior Writer

Hospitals looking for a service provider for HIPAA compliance should select one who has actual translation and mapping experience. The process is too complicated to outsource to a provider just learning the ropes.

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