Risk-Reward | Outsourcing Center

Defusing Capital Risk

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Last month Bill Gates, the chairman of Microsoft, was giving a presentation to stock analysts when the ground shook. No, it wasn’t the power of the newest version of Microsoft Office he was displaying. At that moment Seattle, Washington was hit by a massive earthquake which caused billions of dollars in property damage.\x0d\x0a\x0d\x0aProperty owners prescient enough to have purchased earthquake insurance are now rebuilding with the funds they received from their insurance policies. The insurance companies have enough cash on hand to pay off their policy holders because they know how to underwrite risk.

Negotiating the Best Deal For Your Outsourcing Buck

George Atis, Chairman, Outsourcing and Technology practice groups, McMillan Binch LLP

For a company considering an outsourcing transaction – IT or business process outsourcing (BPO) – there are ways to improve the chances of getting the best deal for your outsourcing buck.

Preparing for an RFP

Dr. Wendell Jones

This article summarizes some of the key considerations in the next phase. The goals of this phase are to develop a detailed analysis so you can determine the current costs for the function you are planning to outsource, analyze the risks, and prepare an RFP.

Aligning Interests

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Whiteside, the founder and CEO of netASPx Inc., an application service provider (ASP) based in Herndon, Virginia, says software vendors have to select one of three paths to incorporate the ASP method into their business model.

High-Quality Impermanent Solutions

Outsourcing Center, Kathleen Goolsby, Senior Writer

Even a Fortune 500 company can fail. All it takes is a decision to invest dollars, time and people in the latest and greatest technological wonder. Sure, an Internet-driven world demands that executives quickly take advantage of innovations that technology promises will give them a competitive edge. But they can reap the benefits without incurring the risks or investment.

Digital Rights Management

Outsourcing Center, Kathleen Goolsby, Senior Writer

Born in August 1999, TrustData Solutions Corporation has already matured enough to take giant steps in the eSecurity arena. HIPAA experts agree TrustData’s solutions are probably the most advanced technology today for allowing companies to enable HIPAA compliance.

Like a Fifth Wheel

Outsourcing Center, Kathleen Goolsby, Senior Writer

Striving to be competitive involves tremendous risks. The timing must be right, and the resources must be available. It’s costly, and the return on investment might be low. In fact, the entire effort might fail. And someone will be held accountable.

Cinderella Syndrome

Outsourcing Center, Kathleen Goolsby, Senior Writer

An enormous impact on a company’s profitability comes from its procurement or purchasing process. Some companies are starting to recognize the impact, but most — particularly midsize or small companies — still treat this important process as though it’s unimportant. But, like the fairytale Cinderella, someone needs to do the onerous chores around the castle. Particularly in lean times when an economy is slowing, executives must pay more attention to the possibility of saving millions of dollars in this area.

Planning for an Outsourcing Evaluation

Dr. Wendell Jones

An outsourcing evaluation should follow a disciplined, managerial approach from planning through negotiation and implementation, to ongoing management of the relationship.

From Hamstrung to Power

Outsourcing Center, Kathleen Goolsby, Senior Writer

Italy — its name brings to mind the pungent parmesan and garlic odors, magnificent golden treasures in the cathedrals and palaces, crowded canals of Venice and mysteries of Pompeii. The nation holds many charms for tourists. Part of the culture of this historic land is endurance and pride. Those characteristics carry over into the business arena. There are people who created their businesses from nothing, and they have worked all their lives in those businesses. They are not open to change, says Stefano Valentini, an outsourcing consultant in Rome. He explains that Italy has a lot of small (under 50 employees) and medium (under 250) companies and that 80% of production comes from these companies. Although many executives even in the United States are just coming to grips with it, the fact is that a company can’t be good at doing everything. An attitude of mistrust and not wanting to let go of control of business processes only results in being hamstrung — as crippling as cutting the tendons at the ham

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