Research & Insight

Risk-Reward

The E-volution of BPO Procurement Outsourcing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Until now, selling your wares on the Internet has been the big focus of e-commerce. But at this stage of on-line commerce, buying is growing rapidly in importance as well, according to Dr. Bernadette Margel, a partner and global leader of PricewaterhouseCoopers’ Procurement Outsourcing practice. And it is all happening very fast–at Web speed, she says.

Of Equal Stature

Outsourcing Center, Kathleen Goolsby, Senior Writer

BPAmoco is one of the world’s leading providers of energy and petrochemicals. As the third largest integrated oil company in the world, it enjoys considerable reach and scale. BPAmoco recognized that its core skills revolve around the products that it markets to its customers. Its accounting and transaction functions are not part of that core. We can certainly get comfortable with a third-party providing that service, allowing us to focus our attention on those things that we are good at and need to be good at, suggests David Hulf, CFO of BPAmoco Oil Europe. But only an outsourcer of equal stature would be able to supply BPAmoco’s needs.

Greatest Gambits for 2000

Outsourcing Center, Kathleen Goolsby, Senior Writer

In the game of chess the gambit, or opening maneuver, is one in which a player seeks to gain an advantage quickly. It is the same in business today for, in order to compete effectively in a global environment, almost all companies need to do things faster. Outsourcing is an excellent game plan, or long-term strategy, to use in achieving those initiatives…

Future Sourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

As part of Professional Services at Compaq Computer Corporation, eBusiness Management Services (eBMS) is an Internet provider company. The company has managed the Microsoft network, including connecting more than 1,600 servers into its enormous server farm, for four years.

More Arrows in the Quiver

Outsourcing Center, Kathleen Goolsby, Senior Writer

Computer Sciences Corporation (CSC) gets right to the point about outsourcing these days, explaining that it is no longer about costs or strategy. It is about survival. CSC firmly believes that information technology (IT) is no longer just a business tool but, rather, IT is the business, for it is central to any business strategy.(outsourcing)

Overcoming the Inherent Gridlock in Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

If you look at most traditional outsourcing contracts, says Ben Trowbridge of Ernst & Young, there are a number of built-in conflicts of interest in how they are priced and how they are structured. Trowbridge, who is responsible for the Services Market within Ernst & Young’s Operate Practice, says that equal sharing is not always possible in a typical outsourcing relationship.

EY and Farmland Sign Joint Venture. White Paper Download

Outsourcing Center, Staff Writer

The Historical Significance of Joint Ventures In an era where the business landscape is continually evolving, joint ventures have emerged as a pivotal strategy, especially when navigating the intricate corridors of IT outsourcing requires Outsourcing Contract innovation. These collaborations, reminiscent of historical partnerships like King Arthur and Merlin or Lewis and Clark, are more than …

International Outsourcing: The Legal View of What’s Different

Bill Bierce

International outsourcing involves complexity and risks not found in typical domestic outsourcing. These risks are cultural, political, financial, technological, managerial and legal. Ultimately, these multiple international risks show up in the process of drafting, negotiating and enforcing the contract. Freedom of contract varies according to the governing laws and attacking the legal issues requires initiatives from the beginning.

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