Explosive Growth Is No Accident: Driving Digital Transformation in the Insurance Industry
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Time to Market
Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
How Texting, Veterans and SEO Helped RPO Companies Fill High-Demand Jobs | Article
Even as the economy has improved worldwide, the unemployment figures are still stubbornly high. But…
Six Tips for Telcos to Cross the Cloud Chasm | Article
Cloud technologies are changing both consumer and business behaviors. Breaking down barriers associated with storage…
Five Reasons Why Non-US Providers Are Beefing Up Their US Centers and Why This is Good for Outsourcing | Article
Non-US-based outsourcing service providers are currently beefing up their US operations. A constellation of events…
Latin America Growing As an Outsourcing Market—Especially for Real Estate | Article
Outsourcing buyers and service providers are now shining a spotlight on Latin America. “It’s been…
How Big Data is Becoming Predictive, Helping Executives Make Better Decisions | Article
Businesses have always wanted a crystal ball to predict the future. Now they can almost…
Get More Bang for Your Buck: Do’s and Don’ts in Formulating Cloud Computing Contracts | Article
In late September, high-profile cloud storage start up Nirvanix told its customers to stop replicating…
15 Top ITaaS Do’s and Don’ts for Enterprises | Article
The IT-as-a-Service (ITaaS) model began as a way of provisioning IT services, infrastructure and support…
Six Ways BPO Looks Different | Article
The BPO landscape is changing as fast as the colors on the leaves as summer…