Explosive Growth Is No Accident: Driving Digital Transformation in the Insurance Industry
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Time to Market
Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
How Texting, Veterans and SEO Helped RPO Companies Fill High-Demand Jobs
Even as the economy has improved worldwide, the unemployment figures are still stubbornly high. But…
Six Tips for Telcos to Cross the Cloud Chasm
Cloud technologies are changing both consumer and business behaviors. Breaking down barriers associated with storage…
Five Reasons Why Non-US Providers Are Beefing Up Their US Centers and Why This is Good for Outsourcing
Non-US-based outsourcing service providers are currently beefing up their US operations. A constellation of events…
Latin America Growing As an Outsourcing Market—Especially for Real Estate
Outsourcing buyers and service providers are now shining a spotlight on Latin America. “It’s been…
How Big Data is Becoming Predictive, Helping Executives Make Better Decisions
Businesses have always wanted a crystal ball to predict the future. Now they can almost…
Get More Bang for Your Buck: Do's and Don’ts in Formulating Cloud Computing Contracts
In late September, high-profile cloud storage start up Nirvanix told its customers to stop replicating…
15 Top ITaaS Do’s and Don’ts for Enterprises
The IT-as-a-Service (ITaaS) model began as a way of provisioning IT services, infrastructure and support…
Six Ways BPO Looks Different
The BPO landscape is changing as fast as the colors on the leaves as summer…